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can't get add ons, addons video won't run 'no video support format'

Posted

I was trying to download a coupon printer add on, but it didn't download. Trouble shooting video wouldn't play because it said 'no video support format'.

I was trying to download a coupon printer add on, but it didn't download. Trouble shooting video wouldn't play because it said 'no video support format'.

Chosen solution

Note that an 'no video support format' error is usually caused by web pages that use the HTML5 media player to play a video and either no suitable format is available or the server isn't configured properly and doesn't send the file with a supported MIME type.


You could try to see if you can open the video in a new tab via the right-click context menu (View Video).

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jscher2000
  • Top 10 Contributor
8642 solutions 70690 answers

Could you give a link to the page where the problem is occurring?

Could you give a link to the page where the problem is occurring?
cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157435 answers

Chosen Solution

Note that an 'no video support format' error is usually caused by web pages that use the HTML5 media player to play a video and either no suitable format is available or the server isn't configured properly and doesn't send the file with a supported MIME type.


You could try to see if you can open the video in a new tab via the right-click context menu (View Video).

Note that an 'no video support format' error is usually caused by web pages that use the HTML5 media player to play a video and either no suitable format is available or the server isn't configured properly and doesn't send the file with a supported MIME type. *https://developer.mozilla.org/Properly_Configuring_Server_MIME_Types *https://developer.mozilla.org/How_Mozilla_determines_MIME_Types ---- You could try to see if you can open the video in a new tab via the right-click context menu (View Video).

Question owner

I went back to find all the links and suddenly the printer downloaded. I wonder if it just was very slow?? Thanks for trying

I went back to find all the links and suddenly the printer downloaded. I wonder if it just was very slow?? Thanks for trying