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Can't change theme in Firefox 29.0

Posted

I'm running on Windows 7, whenever I change the theme it works until I go to the menu bar and Customize stuff, then it goes back to a certain theme.

If you need more information, feel free to ask me!

I'm running on Windows 7, whenever I change the theme it works until I go to the menu bar and Customize stuff, then it goes back to a certain theme. If you need more information, feel free to ask me!

Chosen solution

I found the problem! There was an add-on installed (Default theme engine - Personas Interactive 1.6.3.14) that I disabled and now I can change my background as normal!

Thank you all for your support, I really appreciated it!

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133

Application

  • Firefox 29.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
  • Support URL: https://support.mozilla.org/1/firefox/29.0/WINNT/en-US/

Extensions

  • Awesome screenshot: Capture and Annotate 2.4.3 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • Cleanest Addon Manager 7.0 (cam@sdrocking.com)
  • Default Theme Engine - Personas Interactive 1.6.3.14 (btpersonas@brandthunder.com)
  • Dictionary Extension 3.0.12.1 (jid0-raWjElI57dRa4jx9CCiYm5qZUQU@jetpack)
  • Download Panel Tweaker 0.2.0 (downloadPanelTweaker@infocatcher)
  • FindBar Tweak 1.4.18 (fbt@quicksaver)
  • Foobar 2.0.1 (foobar@unnecessarilylongurl.com)
  • Gmail panel 1.1.0 (gmail_panel@alejandrobrizuela.com.ar)
  • InstantFox 2.8.7 (searchy@searchy)
  • JavaScript View 1.2.2 (jid1-u9RbFp9JcoEGGw@jetpack)
  • Location Bar Enhancer 5.1 (UIEnhancer@girishsharma)
  • Multifox 2.0.7 (multifox@hultmann)
  • Private Tab 0.1.7 (privateTab@infocatcher)
  • QuickPasswords 3.1 (QuickPasswords@axelg.com)
  • ReminderFox 2.1.4.2 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • Restart Firefox 0.5 (restart@restart.org)
  • RSS Icon In Awesombar 1.4 (rssicon@jasnapaka.com)
  • Self-Destructing Cookies 0.4.3 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • Simple Timer 1.13 (simpletimer@grbradt.org)
  • Tab notifier 2.13 (tabnotifier@unusoft.it)
  • TableTools2 1.17 (tabletools2@mingyi.org)
  • Thumbnail Zoom Plus 2.7 (thumbnailZoom@dadler.github.com)
  • Tile Tabs 11.4 (tiletabs@DW-dev)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Twitter Disconnect 2.1.2 (twitter@disconnect.me)
  • Video Resumer 1.1.3 (videoresumer@jetpack)
  • Yahoo Mail Hide Ad Panel 2.20 ({c37bac34-849a-4d28-be41-549b2c76c64e})
  • YouTube HD 1.2 (jid0-HbNL9qqBkuuKRhJ9ncTonCky1HU@jetpack)
  • YouTube Smart Pause 0.2 (YouTubeSmartPause@jetpack)
  • AntVenom Youtube™ Channel 1.1.8 (a001a8@wips.com) (Inactive)
  • Clean Links 2.4.6.1 ({158d7cb3-7039-4a75-8e0b-3bd0a464edd2}) (Inactive)
  • Easy Access 1.0.1 (quicklaunch@mozillaonline.com) (Inactive)
  • Easy Screen Shot 0.3.2.2 (easyscreenshot@mozillaonline.com) (Inactive)
  • Empty Cache Button 2.5 ({4cc4a13b-94a6-7568-370d-5f9de54a9c7f}) (Inactive)
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3}) (Inactive)
  • GoodApp 2.1 ({2a26ebf1-72d8-4964-9995-ec90896e049e}) (Inactive)
  • New Tab Plus 4.5.2 (weidunewtab@gmail.com) (Inactive)
  • Norton Toolbar 2014.6.5.1 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Norton Vulnerability Protection 12.1.0.10 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)
  • Take A Break 1.3 (takeabreak@ttt-jl.blogspot.com) (Inactive)
  • XFINITY Constant Guard Protection Suite 1.13.1030.3 (idvaultaddin@whitesky) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 6-27-2013
  • driverDate2:
  • driverVersion: 9.17.10.3223
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140318013849
  • browser.startup.homepage: http://www.scasd.org/
  • browser.startup.homepage_override.buildID: 20140318013849
  • browser.startup.homepage_override.mstone: 29.0
  • browser.tabs.drawInTitlebar: False
  • browser.urlbar.autoFill: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 29.0
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.goodsearch.com/search.aspx?toolbarcharity=___toolbarcharity___&id=goodsearchtb&v=2_1&keywords=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1395516858
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npunity3d: 0
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1394989670

Misc

  • User JS: No
  • Accessibility: No
Andrew
  • Moderator
326 solutions 4097 answers

Hi!

Could you please tell us which theme is causing this issue?

Thanks!

Hi! Could you please tell us which theme is causing this issue? Thanks!

Question owner

Firefox keeps on reverting to the "Firefox OS" theme (I think that's what it's called)

Firefox keeps on reverting to the "Firefox OS" theme (I think that's what it's called)
cor-el
  • Top 10 Contributor
  • Moderator
17785 solutions 160882 answers

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot.

Question owner

Does this help?

Does this help?
James
  • Moderator
1603 solutions 11348 answers

tom01 wrote: Firefox keeps on reverting to the "Firefox OS" theme (I think that's what it's called)

"Firefox OS" refers to the mobile operating system, developed by Mozilla. https://developer.mozilla.org/en-US/Firefox_OS

Are you using the Default Theme in Add-ons manager -> Appearance or are you trying to use a third-party complete theme or a Personas background image?

'''tom01 wrote:''' ''Firefox keeps on reverting to the "Firefox OS" theme (I think that's what it's called'') "Firefox OS" refers to the mobile operating system, developed by Mozilla. https://developer.mozilla.org/en-US/Firefox_OS Are you using the Default Theme in Add-ons manager -> Appearance or are you trying to use a third-party [https://addons.mozilla.org/en-US/firefox/complete-themes/ complete theme] or a Personas background image?

Modified by James

cor-el
  • Top 10 Contributor
  • Moderator
17785 solutions 160882 answers

The screenshot shows that you use a Persona (lightweight theme) for the toolbar (user interface) area.

Do you mean that this Persona is gone after you have opened the Customize window?

Did you check for issues caused by one of the extensions?

The screenshot shows that you use a Persona (lightweight theme) for the toolbar (user interface) area. Do you mean that this Persona is gone after you have opened the Customize window? Did you check for issues caused by one of the extensions? *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

To James: There is a theme called "Firefox OS" with the Firefox OS fox in the theme. I am using a Persona (I think...)

To Cor-el: The theme reverts to the Persona even after I try to change it. See the image below. It states that Firefox is in the default theme, even though it isn't.

To James: There is a theme called "Firefox OS" with the Firefox OS fox in the theme. I am using a Persona (I think...) To Cor-el: The theme reverts to the Persona even after I try to change it. See the image below. It states that Firefox is in the default theme, even though it isn't.

Modified by tom01

Andrew
  • Moderator
326 solutions 4097 answers

Hi!

When you go to customize, the theme will not show but when you exit customization the theme reappears again..

Is this the issue you are currently having? If so, this happens with other themes as well.. If not, please describe your issue the best you can so we can try to reproduce it so we can help you.

Thank you!

Hi! When you go to customize, the theme will not show but when you exit customization the theme reappears again.. Is this the issue you are currently having? If so, this happens with other themes as well.. If not, please describe your issue the best you can so we can try to reproduce it so we can help you. Thank you!

Question owner

I try to change my theme and it works, but when I go to customize my menu it goes back to the "Firefox OS" Persona.

I try to change my theme and it works, but when I go to customize my menu it goes back to the "Firefox OS" Persona.

Chosen Solution

I found the problem! There was an add-on installed (Default theme engine - Personas Interactive 1.6.3.14) that I disabled and now I can change my background as normal!

Thank you all for your support, I really appreciated it!

I found the problem! There was an add-on installed (Default theme engine - Personas Interactive 1.6.3.14) that I disabled and now I can change my background as normal! Thank you all for your support, I really appreciated it!

Modified by tom01