Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since changing to Win 7, I can't open an attached image file before sending.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by treetop

treetop
treetop
more options

I have tried pdf and word files, and when I double click on the attachment they open ok, but not .jpg

I have tried pdf and word files, and when I double click on the attachment they open ok, but not .jpg

Chosen solution

It was set for M/O picture manager!! However I set it up to 'Always Ask'. Then when I was asked I set it for M/O picture manager and also set it do this automatically in the future. From then on it is now opening the file.

Thanks.

Read this answer in context 👍 0

All Replies (1)

treetop
treetop Question owner
more options

Chosen Solution

It was set for M/O picture manager!! However I set it up to 'Always Ask'. Then when I was asked I set it for M/O picture manager and also set it do this automatically in the future. From then on it is now opening the file.

Thanks.