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hello, I have this problem d5affaf-bdb9-459c-a48a-4a3412140308 I can not solve, can you help me.? thanks

hello, I have this problem d5affaf-bdb9-459c-a48a-4a3412140308 I can not solve, can you help me.? thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r102
  • Shockwave Flash 12.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 3.0.50106.0
  • Version 1.0.2, copyright 1996-2009 The VideoLAN Teamhttp://www.videolan.org/
  • Adobe PDF Plug-In For Firefox and Netscape
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.0; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

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"print.printer_EPSON_P50_Series.print_edge_left": 0, "print.printer_EPSON_Stylus_Photo_950.print_unwriteable_margin_top": 0, "extensions.lastAppVersion": "12.0", "privacy.clearOnShutdown.cookies": false, "print.printer_EPSON_P50_Series.print_paper_size_unit": 1, "print.printer_EPSON_Stylus_Photo_950.print_headercenter": "", "print.printer_EPSON_P50_Series.print_bgimages": false, "plugins.update.notifyUser": true, "print.printer_EPSON_P50_Series.print_footerright": "&D", "print.printer_EPSON_Stylus_Photo_950.print_paper_height": " 11,00", "print.printer_EPSON_Stylus_Photo_950.print_margin_left": "0.5", "print.print_printer": "EPSON P50 Series", "print.printer_EPSON_P50_Series.print_headerright": "&U", "browser.startup.homepage_override.buildID": "20120420145725", "places.history.expiration.transient_current_max_pages": 67096, "print.printer_EPSON_P50_Series.print_footerleft": "&PT", "font.internaluseonly.changed": true, "print.printer_EPSON_P50_Series.print_evenpages": true, 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"print.printer_EPSON_Stylus_Photo_950.print_headerright": "&U", "privacy.sanitize.migrateFx3Prefs": true, "places.history.enabled": false, "print.printer_EPSON_P50_Series.print_margin_left": "0.5", "print.printer_EPSON_P50_Series.print_orientation": 0, "print.printer_EPSON_P50_Series.print_margin_bottom": "0.5", "print.printer_EPSON_Stylus_Photo_950.print_paper_size_unit": 1, "print.printer_EPSON_P50_Series.print_in_color": true, "browser.cache.disk.capacity": 4096, "accessibility.typeaheadfind.casesensitive": 1, "print.printer_EPSON_Stylus_Photo_950.print_pagedelay": 500, "print.printer_EPSON_Stylus_Photo_950.print_footerleft": "&PT", "print.printer_EPSON_P50_Series.print_headercenter": "", "print.printer_EPSON_Stylus_Photo_950.print_headerleft": "&T", "print.printer_EPSON_P50_Series.print_margin_top": "0.5", "print.printer_EPSON_P50_Series.print_pagedelay": 500, "print.printer_EPSON_Stylus_Photo_950.print_edge_top": 0, "print.printer_EPSON_P50_Series.print_margin_right": "0.5", "places.last_vacuum": 1389089237, "print.printer_EPSON_P50_Series.print_reversed": false, "privacy.cpd.offlineApps": true, "print.printer_EPSON_P50_Series.print_paper_data": 9, "print.printer_EPSON_P50_Series.print_paper_width": " 8,50", "print.printer_EPSON_Stylus_Photo_950.print_oddpages": true, "network.http.proxy.pipelining": true, "print.printer_EPSON_Stylus_Photo_950.print_orientation": 0, "print.printer_EPSON_Stylus_Photo_950.print_margin_right": "0.5", "browser.startup.homepage": "http://www.digital-forum.it/forumdisplay.php?f=25|http://www.ebay.it/sch/i.html?_nkw=CT-EU+09+Combo+Plus&_trkparms=65%253A12%257C66%253A2%257C39%253A1%257C72%253A6366&rt=nc&_ipg=100&_trksid=p3286.c0.m14.l1514|http://www.primocanale.it/archivio.php|http://www.genova-liguria.cisl.it/|http://www.genova5stelle.it/|http://www.beppegrillo.it/|https://www.infostrada.it/nuovaAreaClienti/infostrada/pages/yourContracts/yourOffer/yourOffer.action?menuId=46&r6674669262811155=6674669262811155#|http://www2.comune.genova.it/portal/template/viewTemplate?templateId=j5g858d3q1_layout_3bjqfe01j1.psml|http://www.gazzettaufficiale.it/|http://www.fisascat.it/|http://www.sat-digest.com/?en|http://www.boxstr.com/|http://www.digital-target.org/upload/filemanager.php?|http://www.cafcisl.it/home.cfm|http://www.digital-forum.it/forumdisplay.php?f=158|http://www.digital-forum.it/forumdisplay.php?f=58|http://www.conquistedellavoro.it/cdl/it/Home/|http://www.inps.it/portale/default.aspx|http://www.beppegrillo.it/listeciviche/liste/genova/|http://www.meetup.com//Genova-AmicidiBeppeGrilloGenova/events/calendar/|http://it.kingofsat.net/news.php|http://www.sat.us.pn/|https://security.symantec.com/sscv6/home.asp?langid=it&venid=sym&plfid=22&pkj=JJWBMUSEJWBZEUXUCHN|http://www.tele-satellite.com/ita/|http://www.concorsi.it/regione/liguria|http://it.indeed.com/Genova,-Liguria-offerte-lavoro|http://www.noicisl.it/default.asp", "print.printer_EPSON_Stylus_Photo_950.print_paper_size_type": 0, "browser.history_expire_days_min": 10, "privacy.sanitize.timeSpan": 0, "privacy.clearOnShutdown.sessions": false, "print.printer_EPSON_P50_Series.print_footercenter": "", "print.printer_EPSON_Stylus_Photo_950.print_unwriteable_margin_bottom": 0, "print.printer_EPSON_Stylus_Photo_950.print_paper_data": 9, "print.printer_EPSON_P50_Series.print_paper_size_type": 0, "print.printer_EPSON_Stylus_Photo_950.print_to_file": false, "print.printer_EPSON_Stylus_Photo_950.print_edge_bottom": 0, "print.printer_EPSON_Stylus_Photo_950.print_unwriteable_margin_left": 0, "places.database.lastMaintenance": 1393635633, "network.cookie.prefsMigrated": true, "print.printer_EPSON_Stylus_Photo_950.print_shrink_to_fit": true, "print.printer_EPSON_Stylus_Photo_950.print_paper_width": " 8,50", "print.printer_EPSON_Stylus_Photo_950.print_downloadfonts": true, "print.printer_EPSON_P50_Series.print_unwriteable_margin_bottom": 0, "print.printer_EPSON_Stylus_Photo_950.print_bgimages": false, "print.printer_EPSON_P50_Series.print_shrink_to_fit": true, "print.printer_EPSON_P50_Series.print_unwriteable_margin_left": 0, "general.useragent.extra.prevx": "", "print.printer_EPSON_P50_Series.print_oddpages": true, "print.printer_EPSON_P50_Series.print_bgcolor": false, "dom.max_script_run_time": 0, "print.printer_EPSON_P50_Series.print_edge_right": 0, "privacy.cpd.formdata": false, "browser.cache.disk.smart_size.first_run": false, "keyword.URL": "http://www.danble.com/search/?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&rls=r13gHIH7&q=", "print.printer_EPSON_Stylus_Photo_950.print_bgcolor": false, "print.printer_EPSON_P50_Series.print_command": "", "browser.history_expire_days.mirror": 180, "browser.cache.disk.smart_size.enabled": false, "print.printer_EPSON_Stylus_Photo_950.print_footerright": "&D", "print.printer_EPSON_P50_Series.print_unwriteable_margin_top": 0, "print.printer_EPSON_Stylus_Photo_950.print_command": "", "print.printer_EPSON_P50_Series.print_downloadfonts": false, "print.printer_EPSON_Stylus_Photo_950.print_edge_right": 0, "print.printer_EPSON_P50_Series.print_paper_height": " 11,00", "font.name.monospace.x-western": "Courier", "print.printer_EPSON_Stylus_Photo_950.print_scaling": " 1,00", "print.printer_EPSON_Stylus_Photo_950.print_footercenter": ""}, "extensions": [{"version": "2.2", "name": "anonymoX", "isActive": true, "id": "client@anonymox.net"}, {"version": "1.9.5", "name": "BuiltWith", "isActive": true, "id": "gary@builtwith.com"}, {"version": "4.9.21", "name": "DownloadHelper", "isActive": true, "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"}, {"version": "0.8.12", "name": "HttpFox", "isActive": true, "id": "{4093c4de-454a-4329-8aff-c6b0b123c386}"}, {"version": "1.5", "name": "Save as PDF", "isActive": true, "id": "save-as-pdf-ff@pdfcrowd.com"}, {"version": "1.1a", "name": "Troubleshooter", "isActive": true, "id": "troubleshooter@mozilla.org"}, {"version": "1.0", "name": "Java Quick Starter", "isActive": false, "id": "jqs@sun.com"}], "graphics": {"directWriteEnabled": false, "driverDate": "7-18-2006", "adapterVendorID2": "", "driverVersion": "8.273.0.0", "numAcceleratedWindowsMessage": ["blockedOSVersion"], "driverDate2": "", "adapterDeviceID": "0x4e45", "adapterDescription": "HERCULES 3D PROPHET 9500 PRO", "directWriteVersion": "0.0.0.0", "webglRendererMessage": ["tryNewerDriver", "10.6"], "driverVersion2": "", "adapterVendorID": "0x1002", "direct2DEnabled": false, "adapterRAM": "Unknown", "adapterDrivers2": "", "isGPU2Active": false, "adapterRAM2": "", "numTotalWindows": 1, "direct2DEnabledMessage": ["tryNewerDriver", "10.6"], "info": {}, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "adapterDeviceID2": "", "adapterDrivers": "ati2dvag", "adapterDescription2": ""}, "userJS": {"exists": true}}

the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40084 answers

Helpful Reply

You didn't explain your problem. That crash ID report hasn't been sent to Mozilla - we need crash ID's that start with BP-

You have two different Flash Plugins - Shockwave Flash 11.1 r102 and Shockwave Flash 12.0 r0 - get rid of the older Plugin.

You didn't explain your problem. That crash ID report hasn't been sent to Mozilla - we need crash ID's that start with '''BP-''' You have two different Flash Plugins - Shockwave Flash 11.1 r102 and Shockwave Flash 12.0 r0 - get rid of the older Plugin.
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157316 answers

The first block is missing one digit (7 instead of 8)

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:


Note that your System Details List shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.

The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.

The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

The first block is missing one digit (7 instead of 8) If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page. *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information". See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter ---- Note that your System Details List shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts. The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself. The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session. *http://kb.mozillazine.org/Preferences_not_saved

Question owner

crash id: bp-8e1d4b33-ec34-4962-ac48-12baf2140314 I also tried to rename the file user.js but does not change anything and they do not form a new one

crash id: bp-8e1d4b33-ec34-4962-ac48-12baf2140314 I also tried to rename the file user.js but does not change anything and they do not form a new one
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157316 answers

What is the content of the user.js if you open this file with a text editor like notepad (right-click: Open with)?

What is the content of the user.js if you open this file with a text editor like notepad (right-click: Open with)?

Question owner

user_pref("browser.search.selectedEngine", "Google.com");

user_pref("keyword.URL", "http://www.danble.com/search/?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&rls=r13gHIH7&q=");

user_pref("general.useragent.extra.prevx", "");

user_pref("browser.search.selectedEngine", "Google.com"); user_pref("keyword.URL", "http://www.danble.com/search/?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&rls=r13gHIH7&q="); user_pref("general.useragent.extra.prevx", "");
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157316 answers

Thanks. You can delete this file and (re)set the involved prefs on the about:config page.

That crash reports is about JavaScript garbage collection (i.e. clean up the memory) and those reports are not easy to understand.

Best is to try the basic steps to do in case of crashes, see:

Thanks. You can delete this file and (re)set the involved prefs on the <b>about:config</b> page. That crash reports is about JavaScript garbage collection (i.e. clean up the memory) and those reports are not easy to understand. Best is to try the basic steps to do in case of crashes, see: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes