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I have changed my password three times but am still denied access

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After having the same password for several years, I am told my password is now wrong. I have tried to change the password, but am still denied access to my email. Is the problem with my user name that I have had for many years? What do I do to access my email account?

Chosen solution

Thank you christ1. Your suggestion to try my other webmail password has worked and I can now get into my Mozilla Thunderbird emails. Thanks again...............gl1500telusnet

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What is your e-mail provider? Have you tried to contact them? Sometimes an account can get hijacked by an outsider.

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Does that email service has an internet web page to access that email account that you can try?

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Chosen Solution

Thank you christ1. Your suggestion to try my other webmail password has worked and I can now get into my Mozilla Thunderbird emails. Thanks again...............gl1500telusnet