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Whenever Firefox crashes, it restarts with a second tab open that is neither my previous session nor my home page.

Posted

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. However, recently, whenever Firefox crashes, if I take the option to restart, it restarts with two tabs open: 1.) the previous session recovery, as normal, and 2.) a second tab, containing a website that, once upon a time, Firefox had crashed while viewing. How do I get rid of this second tab? It is not my home page, and it is not my previous session. I can't figure out where it is coming from.

Within the past several months, Firefox has been crashing routinely. The main reason I have not switched browers is that Firefox is already customized the way I like it. However, recently, whenever Firefox crashes, if I take the option to restart, it restarts with two tabs open: 1.) the previous session recovery, as normal, and 2.) a second tab, containing a website that, once upon a time, Firefox had crashed while viewing. How do I get rid of this second tab? It is not my home page, and it is not my previous session. I can't figure out where it is coming from.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • DivX Web Player version 3.1.1.9
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.0
  • GEPlugin
  • DivX VOD Helper Plug-in
  • 5.1.20913.0
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Pando Web Plugin

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.5.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Delicious Bookmarks 2.3.1 ({2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9})
  • HTTPS-Everywhere 3.4.5 (https-everywhere@eff.org)
  • NoScript 2.6.8.17 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Rikaichan 2.07 ({0AA9101C-D3C1-4129-A9B7-D778C6A17F82})
  • Rikaichan Japanese-English Dictionary File 2.01.111225 (rikaichan-jpen@polarcloud.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • XKit 7.4.3 (xkit@studioxenix.com)
  • Characterizer 1.04 (kanjilish@jay.starkey) (Inactive)
  • Greasemonkey 1.15 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • Personas Plus 1.7.3 (personas@christopher.beard) (Inactive)
  • Tumblr Savior 0.4.11 (jid1-W5guVoyeUR0uBg@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce G210M
  • adapterDescription2:
  • adapterDeviceID: 0x0a74
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1000 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 0
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-1-2010
  • driverDate2:
  • driverVersion: 8.17.12.5957
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce G210M Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • browser.tabs.onTop: False
  • browser.tabs.warnOnClose: False
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.checkCompatibility: False
  • extensions.checkCompatibility.3.6: False
  • extensions.checkCompatibility.3.6b: False
  • extensions.checkCompatibility.3.6p: False
  • extensions.checkCompatibility.3.6pre: False
  • extensions.checkCompatibility.3.7a: False
  • extensions.checkCompatibility.4.0b: False
  • extensions.checkCompatibility.4.0p: False
  • extensions.checkCompatibility.4.0pre: False
  • extensions.checkCompatibility.4.2: False
  • extensions.checkCompatibility.4.2a: False
  • extensions.checkCompatibility.4.2b: False
  • extensions.checkCompatibility.4.2p: False
  • extensions.checkCompatibility.4.2pre: False
  • extensions.checkCompatibility.5.0a: False
  • extensions.checkCompatibility.5.0b: False
  • extensions.checkCompatibility.5.0p: False
  • extensions.checkCompatibility.5.0pre: False
  • extensions.lastAppVersion: 27.0.1
  • font.default.x-user-def: sans-serif
  • font.language.group: x-user-def
  • font.name.monospace.ja: Meiryo
  • font.name.monospace.x-user-def: Arial Unicode MS
  • font.name.sans-serif.ja: Meiryo
  • font.name.sans-serif.x-user-def: Arial Unicode MS
  • font.name.serif.ja: Meiryo
  • font.name.serif.x-user-def: MS Mincho
  • font.name.serif.x-western: Arial Unicode MS
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3288691&SearchSource=2&CUI=UN24092059311070642&UM=2&q=
  • network.cookie.prefsMigrated: True
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 30
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1394326011
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1299631934
  • plugin.disable_full_page_plugin_for_types:
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1392169618

Misc

  • User JS: No
  • Accessibility: No
kobe 441 solutions 5048 answers

How about keeping Firefox from crashing?

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

How about keeping Firefox from crashing? We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here. [[Image:SubmittedCrashReports-Win7|width=520]] <br><br> Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
cor-el
  • Top 10 Contributor
  • Moderator
15479 solutions 140202 answers

I've noticed that your System Details List shows that you have modified preferences that were used in previous Firefox versions and that the current Firefox release no longer supports.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

I've noticed that your System Details List shows that you have modified preferences that were used in previous Firefox versions and that the current Firefox release no longer supports. You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Preferences_not_saved