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How do I update my Computer System at my Computer E-mail Address of robertgibsonxxx@xxxxx.xxx so all my Videos actually Function?

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  • Last reply by Moses

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I have some VIDEOS of the Gold Medal 1936 British Olympic Ice Hockey Team that are able to be played on my Computer E-mail Address.Recently one of those Videos has NOT been functioning properly or even running.From where you are can you correct this problem OR update the System I am already on so this and all the other Videos I have at my Computer E-mail Address function correctly?

Modified by cor-el

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What is your 'Computer E-mail Address'? And how is this related to Firefox for Android?

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Dear christ1 this is bob437 and just recently I became subscribed to be on the Mozilla Support Website.I am wondering from where Mozilla is if they can help me solve this problem and my Computer E-mail Address is robertgibson@xxxxxxxxxxx.xxx

Modified by Moses

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Hi Bob,

I have edited out your e-mail address to protect your privacy. Please read the rules for Mozilla Support.

To answer your question, Mozilla is everywhere. The people that answer questions on this site are mostly volunteers on their own time so they cannot be around 24/7 to answer your question but will do the best they can to reply in a timely manner.

According to your question, the video plays on the computer but not on your phone, correct? Most likely the phone doesn't support whatever format your file is in. You can convert it using http://www.online-convert.com/ and exporting it as a MP4. That site is fairly good to me.