Firefox crashes constantly on my Macbook pro. It opens the start page during 7 seconds and then it crashes. Reinstall, del profile, empty cache did not help
I cannot open Firefox anymore on my MacBook Pro. When I try to open Firefox, the start page appears during 7 seconds and then Firefox closes and opens a crash report. During these 7 seconds I can't use any button in Firefox. I deleted everything From firefox and Mozilla in my library and in my cache. After I did a reinstall from Firefox. But the problem keeps on existing.
Chosen solution
You can check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
All Replies (5)
Can you start Firefox in Safe Mode by holding down the Shift/Options key?
Can you open Firefox with the about:blank page?
- https://developer.mozilla.org/Command_Line_Options
- /Applications/Firefox.app/Contents/MacOS/firefox-bin about:blank
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
Firefox opens only 7 seconds and in this period I cannot enter any command. This also happens when I try to open the safe mode via the crash report and via both other ways as you describe. I have time to type "about:blank" or to change the startup page.
bp-329f6b00-556f-4869-ba79-a59ec2140304
I have -- no -- time to type "about:blank" or
Chosen Solution
You can check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
yessss…. found it on thexlab.com !
It was a problem with some fonts. The site helped me identifying the problem and how to resolve it.
Thanks for the hint !!