X
Tap here to go to the mobile version of the site.

Support Forum

Sometimes I can not relocate the browser screen when I am viewing other more files. Why?

Posted

When I open the Mozilla Firefox browser in a smaller than full screen I am not able to relocate it to another area ( Like when I left click on the top header and hold it and try to move it) the browser will not follow to where I want to move it.

When I open the Mozilla Firefox browser in a smaller than full screen I am not able to relocate it to another area ( Like when I left click on the top header and hold it and try to move it) the browser will not follow to where I want to move it.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

More Information

guigs 1072 solutions 11697 answers

HI snow-hawk,

This will happen to me too, but in a private window. The url bar also become unresponsive. Please check to see if there is an update to the browser to version 27.0.1 This seems to have fixed the issue for me.

However there are a number of things that can cause this so we have a handy article with all the troubleshooting steps: Firefox hangs or is not responding - How to fix

Are there any particular websites that this happens in, or is this just any window?

HI snow-hawk, This will happen to me too, but in a private window. The url bar also become unresponsive. Please check to see if there is an update to the browser to version 27.0.1 This seems to have fixed the issue for me. However there are a number of things that can cause this so we have a handy article with all the troubleshooting steps: [[Firefox hangs or is not responding - How to fix]] Are there any particular websites that this happens in, or is this just any window?