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What folders do I need to move to keep my old email accounts and emails on a new installation of windows7?
I had to reinstall Windows7 Professional on my laptop due to a problem with Skype. When Windows installed in the C:\Windows folder, it moved all of my previous folders and files into the C:\Windows.Old folder, so I do have access to them if I know where I need to go to get them. After the reinstall of Windows7, I reinstalled Thunderbird to get the program and default folders into the correct places. I then tried to copy all of what I thought was needed but I obviously I missed something. When I launch Thunderbird I get nothing in the left pane (where I would normally see my accounts, their inboxes, etc. and if I try to click on any of the links (like Read Messages, or View settings for this account nothing happens. If I click on the down arrow to the right of Get Mail I see a drop down with all of my email addresses.
Hopefully this a simple fix. I do not have the ability to execute the previous thunderbird install since it is under a different user profile for a different install of the os.
Any suggestions will be appreciated..
All Replies (1)
Open your profile folder Help menu (Alt + H) > Troubleshooting information and click the show folder button.
Close Thunderbird Delete the file foldertree.json and restart Thunderbird.