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What folders do I need to move to keep my old email accounts and emails on a new installation of windows7?

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  • Last reply by Matt

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Hello All,

 I had to reinstall Windows7 Professional on my laptop due to a problem with Skype.  When Windows installed in the C:\Windows folder, it moved all of my previous folders and files into the C:\Windows.Old folder, so I do have access to them if I know where I need to go to get them.  After the reinstall of Windows7, I reinstalled Thunderbird to get the program and default folders into the correct places.  I then tried to copy all of what I thought was needed but I obviously I missed something.  When I launch Thunderbird I get nothing in the left pane  (where I would normally see my accounts, their inboxes, etc. and if I try to click on any of the links (like Read Messages, or  View settings for this account nothing happens.  If I click on the down arrow to the right of Get Mail I see a drop down with all of my email addresses.

Hopefully this a simple fix. I do not have the ability to execute the previous thunderbird install since it is under a different user profile for a different install of the os.

 Any suggestions will be appreciated..

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Open your profile folder Help menu (Alt + H) > Troubleshooting information and click the show folder button.

Close Thunderbird Delete the file foldertree.json and restart Thunderbird.