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My send icon is missing. How can I cannot get it back.

Posted

I am helping a friend with her computer. After she writes and email or replies, there is no way to hit a send icon. It appears that tool bar is missing and I have not been able to figure out how to get in back.

I am helping a friend with her computer. After she writes and email or replies, there is no way to hit a send icon. It appears that tool bar is missing and I have not been able to figure out how to get in back.

Chosen solution

Hello,

Frist show the hidden files and folders:

Then try go to your profile and delete the localstore.rdf:

Also:

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

More Information

Diego Victor 658 solutions 4175 answers

Chosen Solution

Hello,

Frist show the hidden files and folders:

Then try go to your profile and delete the localstore.rdf:

Also:

Hello, Frist show the hidden files and folders: *[http://kb.mozillazine.org/Show_hidden_files_and_folders] Then try go to your profile and delete the localstore.rdf: *[https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile How to find your profile] Also: *[https://support.mozilla.org/en-US/kb/safe-mode Safe Mode TB]

Helpful Reply

Thanks for the help. I don't understand why, but I went in and took the check marks off, deleted the rfds and it now works. Thanks for the help.

Thanks for the help. I don't understand why, but I went in and took the check marks off, deleted the rfds and it now works. Thanks for the help.