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Scrolling is delayed when loading a page.

Posted

I've seen similar posts, but none that are exactly like the problem I am experiencing. Since updating to FF27 (I'm on a MBP with OSX 10.7), I will go to a page and am unable to scroll down for a short amount of time. Usually it's about 3-5 seconds, and then the 2 finger scroll functionality kicks back in. It's not choppy, just delayed. It seems to happen more on pages with many images on it. I would assume that it had to do with the loading of the images, however, it will happen if I hit the back button to a page that is already cached. I really don't want to switch to a different browser, I've been a dedicated user of Firefox since 2004 and would really like to keep this relationship going : )

I've seen similar posts, but none that are exactly like the problem I am experiencing. Since updating to FF27 (I'm on a MBP with OSX 10.7), I will go to a page and am unable to scroll down for a short amount of time. Usually it's about 3-5 seconds, and then the 2 finger scroll functionality kicks back in. It's not choppy, just delayed. It seems to happen more on pages with many images on it. I would assume that it had to do with the loading of the images, however, it will happen if I hit the back button to a page that is already cached. I really don't want to switch to a different browser, I've been a dedicated user of Firefox since 2004 and would really like to keep this relationship going : )

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • DivX Web Player version 3.1.0.13
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Unity Web Player version 4.2.1f4. (c) 2013 Unity Technologies ApS. All rights reserved.
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4
  • DivX VOD Helper Plug-in
  • DeLorme Send To GPS
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.02
  • 5.1.20125.0
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Microsoft Office for Mac SharePoint Browser Plug-in

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/Darwin/en-US/

Extensions

  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b})
  • Firebug 1.12.6 (firebug@software.joehewitt.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Adobe Contribute Toolbar 6.0 ({01A8CA0A-4C96-465b-A49B-65C46FAD54F9}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 126
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 27.0.1
  • font.internaluseonly.changed: False
  • gfx.blacklist.webgl.msaa: 4
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1393345823
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flip4mac wmv plugin: 2
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1392778477

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi Patrick,

Thank you for your question. In order to better assist you can you please try these following troubleshooting steps:

  1. Do you have auto scroll enabled in your preferences?
  2. Do you have hardware acceleration turned on? Does toggling it make a difference
  3. Are your drivers up to date?

What are the details that you are experiencing that is difference.

Hi Patrick, Thank you for your question. In order to better assist you can you please try these following troubleshooting steps: # Do you have auto scroll enabled in your preferences? # Do you have hardware acceleration turned on? Does toggling it make a difference # Are your drivers up to date? What are the details that you are experiencing that is difference.