Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop spam from someone called AT&T High Speed Internet? I do not know what the email address is.

  • 1 reply
  • 4 have this problem
  • 354 views
  • Last reply by jscher2000

more options

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the junk filter on them but it does not pick them up as junk. I have to do it manually each time. I have contacted my UVerse provider and they cannot assist because it is getting through Yahoo to Thunderbird. They say that it is a problem that I will have to have assistance from Thunderbird to resolve so that I can have this listed as junk and will not have to do this manually. I am at my wit's end. Please, please help me!

All Replies (1)

more options

Yahoo has its own junk mail filter (Spamguard), which you should confirm is enabled:

The significance of this is that marking messages as junk in Thunderbird probably isn't integrated with Yahoo's system, so Yahoo may not be getting trained to block them. You might need to go into Yahoo from time to time and mark accumulated junk as spam.

Separately, there are solutions for filtering spam on your computer as the mail is downloaded from Yahoo. Thunderbird has a built-in filter, as described here: Thunderbird and Junk / Spam Messages. However, if that isn't as effective you would like, there are third party products as well.