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Why has the big green box - 'This site is safe' disappeared since a firefox restart to fix slowness?

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

Swotz
Swotz
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Since doing a restart the green box 'this site is safe' isn't showing at the side of results when searching topics in google? It used to before I did it. Can't explain it in computer language!

Since doing a restart the green box 'this site is safe' isn't showing at the side of results when searching topics in google? It used to before I did it. Can't explain it in computer language!

Chosen solution

It sounds like that feature was provided by the Avast Online Security extension, which is currently disabled on your system. To re-enable it,

  1. Open the Add-ons Manager (hold down Ctrl and Shift and press A).
  2. In the Add-ons Manager, open the Extensions category on the left side.
  3. Next to the Avast Online Security entry, click the Enable button. You may need to restart Firefox for the change to take effect.
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Gingerbread Man
Gingerbread Man
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Chosen Solution

It sounds like that feature was provided by the Avast Online Security extension, which is currently disabled on your system. To re-enable it,

  1. Open the Add-ons Manager (hold down Ctrl and Shift and press A).
  2. In the Add-ons Manager, open the Extensions category on the left side.
  3. Next to the Avast Online Security entry, click the Enable button. You may need to restart Firefox for the change to take effect.
cor-el
cor-el
  • Moderator
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I assume that you mean that you have reset Firefox and created a new profile.

A new profile doesn't have the extensions from the previous profile, but extensions that are installed globally can still be activated in "Firefox/Tools > Add-ons > Extensions".

Note that we see a lot of reports that extensions created by security software cause issues in Firefox, so be cautious in case problem return.

What problems did you have previously that you reset Firefox?
Only slowness?