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the ok button to set master password doesn't work. Why?

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Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I don't know if what little security I have has been compromised. Not very computer literate. Installing Kaspersky today. My problem with Mozilla - tried to set master password but ok button doesn't work. Not on at all. What can I do? Thank you/

Almost scammed by TeamView supposedly from Microsoft. Went into my computer to fix event logs.Wanted $109.00 now then asked if I had partial payment. So my dilemma is I don't know if what little security I have has been compromised. Not very computer literate. Installing Kaspersky today. My problem with Mozilla - tried to set master password but ok button doesn't work. Not on at all. What can I do? Thank you/

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Wesley Branton
  • Top 10 Contributor
617 solutions 5143 answers

TeamView is the name of the program that the scammers used, not the company they are from. TeamView is a legit company, but the scammers are most likely not. For future reference, most legit companies will use a paid program for get remote access to your computer.


When setting a Master Password, your password needs to fill the quality meter before the Ok button will become active.

Here is an article for more information about the Master Password feature.

TeamView is the name of the program that the scammers used, not the company they are from. TeamView is a legit company, but the scammers are most likely not. For future reference, most legit companies will use a paid program for get remote access to your computer. ---- When setting a Master Password, your password needs to fill the quality meter before the ''Ok'' button will become active. [https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins?esab=a&s=master+passowrd&r=3&as=s Here] is an article for more information about the Master Password feature.