X
Tap here to go to the mobile version of the site.

Support Forum

fiefox keeps crashing and forces tablet restart

Posted

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.1 r111

Application

  • User Agent: Mozilla/5.0 (Android; Tablet; rv:27.0) Gecko/27.0 Firefox/27.0

More Information

kbrosnan
  • Moderator
585 solutions 3853 answers
Do you have any crash IDs? https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter

Question owner

no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.

no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.
kbrosnan
  • Moderator
585 solutions 3853 answers

Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?

Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?