why aren't my alarms setting off at the right time?
The alarm clock function used to work properly and on time,but now it seems it's only going off when I turn the screen on. How can I fix this?
Additional System Details
- User Agent: Mozilla/5.0 (Mobile; ALCATEL ONE TOUCH 4012A; rv:18.1) Gecko/18.1 Firefox/18.1
Welcome to Mozilla Support. After reviewing the issue you are having, I suggest you do a reboot of the device.
- Hold down the power button
- Select Reboot
- Take the back cover of the phone off.
- Take the battery out.
- Take the SIM card and microSD card out (if applicable).
- Wait 10 seconds.
- Put the SIM card and microSD card back in (if applicable).
- Put the battery back in.
- Put the back cover back on.
- Turn the device on.
- Check if the issue you were having is still present.
Please report back to us if this solved your problem!