Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to load IMAP messages from Gmail despite trying every listed possible solution including re-install, Using Windows 8.1; can you please advise?

  • 1 reply
  • 2 have this problem
  • Last reply by gnittala

more options

I am using Firefox 25 on a new laptop.

All Replies (1)

more options


Can you please confirm if you are using this on Firefox or on Thunderbird? You mentioned IMAP messages from GMail, so trying to understand if you are using the webmail access or if you are using a mail client on Windows 8.1 to get the emails (Thuderbird). And also, is this the first time you are configuring gmail on Windows 8.1?

Thank you