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video runs slow on firefox and out of sync with audio with abode flash 12.

Posted

Ever since I installed adobe flash player 12 my videos run slow and out of sync with the audio it is like it pauses for a couple seconds and starts back working and keeps doing that.

Ever since I installed adobe flash player 12 my videos run slow and out of sync with the audio it is like it pauses for a couple seconds and starts back working and keeps doing that.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Google Update
  • 5.1.20913.0
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

guigs 1072 solutions 11697 answers

Hi jth10,

The troubleshooting steps provided by Adobe can be found here: http://helpx.adobe.com/flash-player/k.../video-playback-issues.html#main_For_Windows_users

You can also try to disable hardware acceleration in the Adobe settings menu.

Hi jth10, The troubleshooting steps provided by Adobe can be found here: [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Windows_users] * Are there any settings in the Flash settings manager that changed when you updated? [http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html] *These are the recommended settings for specific resolutions [http://helpx.adobe.com/flash-player/kb/poor-video-quality-flash-player.html] You can also try to disable hardware acceleration in the Adobe settings menu.