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One particular website (worldtruth) never finishes loading, can I fix the issue without loosing my history?

Posted

My WT home page (news feed) should have a bar at the bottom "show older posts" but instead has a gray swirly.

The following article instructs to delete cookies, cache, and history. I do not want to lose my history. https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

Modified by Edward27821

Chosen solution

Found the culprit.

My ISP has a blacklisted IP .  

Switched to a new ISP and no more issue http://whatismyipaddress.com/

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Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • LastPass Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Shockwave Flash 11.9 r900
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • VLC media player Web Plugin 2.1.0
  • 5.1.20913.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • IE Tab plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • WordCaptureX: extract text from Chrome browser
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Ads Removal 1.0.0 (adsremoval@adsremoval.net)
  • Advanced SystemCare Surfing Protection 1.0 (ascsurfingprotection@iobit.com)
  • Cookie Controller 3.3 ({ac2cfa60-bc96-11e0-962b-0800200c9a66})
  • DoNotTrackMe: Online Privacy Protection 3.1.1038 (donottrackplus@abine.com)
  • Download Manager Tweak 1.0.2 ({F8A55C97-3DB6-4961-A81D-0DE0080E53CB})
  • Facebook Share Button 2.0 ({d4e0dc9c-c356-438e-afbe-dca439f4399d})
  • FiddlerHook 2.4.4.5 (fiddlerhook@fiddler2.com)
  • FIRESAVER 3.2.0 (firesaver@firefox.net)
  • IDM CC 7.3.68 (mozilla_cc@internetdownloadmanager.com)
  • IE Tab 4.0.20130422 ({77b819fa-95ad-4f2c-ac7c-486b356188a9})
  • Image and Flash Blocker 0.7 (imgflashblocker@shimon.chohen)
  • IObit Apps Toolbar 8.5 (iobitapps@mybrowserbar.com)
  • LastPass 3.0.12 (support@lastpass.com)
  • Low Quality Flash 0.2 (low_quality_flash@pie2k.com)
  • Norton Toolbar 2014.6.2.3 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Norton Vulnerability Protection 12.0.5.3 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Pixlr Grabber 2.1.4 ({d47a9f51-8281-43fa-f450-f28ef8735e9a})
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • Print pages to PDF 0.1.9.3 (printPages2Pdf@reinhold.ripper)
  • QuickJava 2.0.3 ({E6C1199F-E687-42da-8C24-E7770CC3AE66})
  • QuickWiki 1.1.3 ({EE223D7A-F30F-11DD-8F0A-D2AD55D89593})
  • Restart Button 0.1.5 (restartbutton@strk.jp)
  • rollApp File Opener 1.2.0 (extension@rollapp.com)
  • Stylish 1.4.1 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • TabGroups Manager 2011.11.28.1 ({ca526f8b-9e0a-4756-9077-19d6f3e64ea8})
  • Text to Voice 1.10 (text2voice@vik.josh)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WordWeb one-click lookup 5.0.4406 (wcapturex@deskperience.com)
  • Worldtruth Share Button 1.01 ({2A70B602-347F-11E3-BE6E-CE936188709B})
  • Youtube™ Search 1.0.5 (a000b9@wips.com)
  • AccelerateTab 1.3.1 (speeddial@instair.net) (Inactive)
  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79}) (Inactive)
  • BonanzaDeals 3.2 ({f9d03c26-0575-497e-821d-f7956d23e0ca}) (Inactive)
  • Cheevos 1.5 (jid1-bpzDizt9E1R7nw@jetpack) (Inactive)
  • Context Search 0.6.2 ({902D2C4A-457A-4EF9-AD43-7014562929FF}) (Inactive)
  • Facebook Translate 1.2.9 (facebook-translate@oliver.schloebe.de) (Inactive)
  • MaskMe 1.40.348 (idme@abine.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • MinimizeToTray revived (MinTrayR) 1.1.2 (mintrayr@tn123.ath.cx) (Inactive)
  • No Install Delay 2.0 (noinstalldelay@trlkly.drivehq.com) (Inactive)
  • Reader 4.4 ({20068ab2-1901-4140-9f3c-81207d4dacc4}) (Inactive)
  • SearchThisSite 0.37 ({c71ff04d-f001-1fc1-1fc1-c71ff04df002}) (Inactive)
  • StumbleUpon 4.16 ({AE93811A-5C9A-4d34-8462-F7B864FC4696}) (Inactive)
  • Tab Utilities 1.5.26 (tabutils@ithinc.cn) (Inactive)
  • ViewInFirefox 1.2.1 ({5D558C43-550F-4b12-84AB-0D8ABDA9F975}) (Inactive)
  • ViewSourceWith 0.9.4.2 ({eecba28f-b68b-4b3a-b501-6ce12e6b8696}) (Inactive)
  • Viewtubes 3.2.0 (FF_AddOn@viewtubes.de) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82865G Graphics Controller
  • adapterDescription2:
  • adapterDeviceID: 0x2572
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 9-20-2005
  • driverDate2:
  • driverVersion: 6.14.10.4396
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.memory.capacity: 65536
  • browser.display.show_image_placeholders: True
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.goodsearch-fr: unknown
  • browser.search.param.yahoo-fr: chr-greentree_ff&ilc=12&type=198484
  • browser.search.param.yahoo-fr-cjkt:
  • browser.search.param.yahoo-fr-ja:
  • browser.search.update: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 0
  • browser.sessionstore.max_windows_undo: 0
  • browser.sessionstore.resume_from_crash: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.tabMinWidth: 130
  • browser.tabs.warnOnClose: False
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • font.internaluseonly.changed: False
  • font.size.variable.x-western: 18
  • general.useragent.extra.brc:
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d10: 3
  • gfx.blacklist.layers.direct3d10-1: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.layers.opengl: 3
  • gfx.blacklist.stagefright: 3
  • gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
  • gfx.blacklist.webgl.angle: 3
  • gfx.blacklist.webgl.msaa: 3
  • gfx.blacklist.webgl.opengl: 3
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1391019261
  • places.history.expiration.transient_current_max_pages: 53451
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.java: 2
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.cpd.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.timeSpan: 0
  • security.default_personal_cert: Select Automatically
  • security.dialog_enable_delay: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1390259673

Misc

  • User JS: Yes
  • Accessibility: No

Question owner

You would need your own WT ID to view a similar page.

http://www.worldtruth.org/invite/user_571/

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Waka_Flocka_Flame
  • Top 25 Contributor
529 solutions 5045 answers

When you check the items (Ctrl + Shift + Del opens clear prompt) uncheck history but keep cache and cookies checked.

You can also bypass the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

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Question owner

Thank you, but Still same issue. I also posted on WT .


http://www.worldtruth.org/memhelpmem/link-id_101342/ http://www.worldtruth.org/Edward27821/link-id_108950/

Modified by Edward27821

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jscher2000
  • Top 10 Contributor
2366 solutions 20922 answers

Helpful Reply

Some of your extensions that filter content, whether advertising, privacy threats, or other annoyances, could be affecting the functionality of the site.

To quickly rule extensions in or out as a potential culprit, you can try the site in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions and turn off some advanced settings. More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Question owner

Page loaded properly in safe mode. So I restarted normally (issue returned) and disabled an extension. Restarted (issue still there), enabled the ext. and disabled a different one. Restarted and issue was gone.

The extension (add-on) thought to be causing this site specific issue was "Pocket".

  But  Issue returned..  not resolved

Modified by Edward27821

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Question owner

Disabled several add-ons.

System Explorer showed that there were 2 instances of "plugin-container" running. CCleaner's StartUpManager showed a few redundancies of addons enabled. Disabled the second instance of each.

Also disabled "realplayer"

Again seems to be working properly.

Modified by Edward27821

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Debapriya Bhattacharya
  • Top 25 Contributor
15 solutions 259 answers

Tried Firefox Sync? It's awesome! Switch computers & it saves open tabs, pwords, history. Try it http://mzl.la/aHHUYA

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Question owner

Now unable to load the site's pages at all. Issue is in all browsers. Not just FF

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cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Did you check your security software (firewall, anti-virus)?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Make sure that you do not block JavaScript (javascript.enabled should be true).

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Chosen Solution

Found the culprit.

My ISP has a blacklisted IP .  

Switched to a new ISP and no more issue http://whatismyipaddress.com/

Modified by Edward27821

Was this helpful to you?
Reply
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