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Every time I am in FireFox, every say 10 minutes or so, a window pops open for Internet Explorer. How can I stop this????

Posted

See above. I have no details to add.

See above. I have no details to add.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Google Update
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • iTunes Detector Plug-in
  • 5.1.20913.0
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.6
  • Next Generation Java Plug-in 1.6.0_45 for Mozilla browsers
  • Picasa plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • iPrint Plug-in 1.0.0 - Provides iPrint client services for Windows
  • Novell iPrint Scriptable Plug-in provides functions for the iPrint Map Designer
  • Tegrity Runner plugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

jscher2000
  • Top 10 Contributor
8687 solutions 71011 answers

Could you describe the new window in more detail? For example, is it an ad for something, or a login page, etc.

Since this occurs so regularly, I think it would make sense to try browsing for an hour in Firefox's Safe Mode to see whether that makes any difference. This will temporarily disable your extensions, which are the type of add-on most likely to cause mischief.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still work)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Could you describe the new window in more detail? For example, is it an ad for something, or a login page, etc. Since this occurs so regularly, I think it would make sense to try browsing for an hour in Firefox's Safe Mode to see whether that makes any difference. This will temporarily disable your extensions, which are the type of add-on most likely to cause mischief. You can restart Firefox in Safe Mode using Help > Restart with Add-ons Disabled ''(Flash and other plugins still work)'' In the dialog, click "Start in Safe Mode" (''not'' Reset) Any difference?

Question owner

Still doing it - it is not an ad - sometimes it is and sometimes it isn't - most times it is a blank page

Still doing it - it is not an ad - sometimes it is and sometimes it isn't - most times it is a blank page
jscher2000
  • Top 10 Contributor
8687 solutions 71011 answers

I suggest some supplemental malware scans. Some malware detects when your browser is in use and tries to blend with your normal browsing. Obviously opening a window in the wrong browser would indicate some poorly designed malware, but either way, best to root it out if that's the cause of the problem. This article recommends tools other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.

I suggest some supplemental malware scans. Some malware detects when your browser is in use and tries to blend with your normal browsing. Obviously opening a window in the wrong browser would indicate some poorly designed malware, but either way, best to root it out if that's the cause of the problem. This article recommends tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157849 answers

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.