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Every time I am in FireFox, every say 10 minutes or so, a window pops open for Internet Explorer. How can I stop this????

  • 4 replies
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

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See above. I have no details to add.

All Replies (4)

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Could you describe the new window in more detail? For example, is it an ad for something, or a login page, etc.

Since this occurs so regularly, I think it would make sense to try browsing for an hour in Firefox's Safe Mode to see whether that makes any difference. This will temporarily disable your extensions, which are the type of add-on most likely to cause mischief.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still work)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Still doing it - it is not an ad - sometimes it is and sometimes it isn't - most times it is a blank page

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I suggest some supplemental malware scans. Some malware detects when your browser is in use and tries to blend with your normal browsing. Obviously opening a window in the wrong browser would indicate some poorly designed malware, but either way, best to root it out if that's the cause of the problem. This article recommends tools other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.