Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 4 have this problem
  • 42 views
  • Last reply by wwou

wwou
wwou
more options

Firefox won't startup I already tried to re-install it but still not fixed.

Firefox won't startup I already tried to re-install it but still not fixed.

Chosen solution

hello wwou, this crash looks like it is triggered by the belgium eID software on your computer - can you make sure that it is up to date or uninstall it in case you don't need it or else contact the vendor with the information about this crash?

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello wwou, this crash looks like it is triggered by the belgium eID software on your computer - can you make sure that it is up to date or uninstall it in case you don't need it or else contact the vendor with the information about this crash?

wwou
wwou Question owner
more options

By removing my belgian ID card from the reader Firefox started up. I tried first in Safe modus = OK. I quit Firefox and restarted and everything was back normal.

Thanks !