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Firefox crashes

Posted

Firefox won't startup I already tried to re-install it but still not fixed.

Firefox won't startup I already tried to re-install it but still not fixed.

Chosen solution

hello wwou, this crash looks like it is triggered by the belgium eID software on your computer - can you make sure that it is up to date or uninstall it in case you don't need it or else contact the vendor with the information about this crash?

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.73.11 (KHTML, like Gecko) Version/7.0.1 Safari/537.73.11

More Information

Crash-ID: bp-13af281b-b3ae-45bf-97cd-1753d2131219

philipp
  • Top 10 Contributor
  • Moderator
2928 solutions 13676 answers

Chosen Solution

hello wwou, this crash looks like it is triggered by the belgium eID software on your computer - can you make sure that it is up to date or uninstall it in case you don't need it or else contact the vendor with the information about this crash?

hello wwou, this crash looks like it is triggered by the belgium eID software on your computer - can you make sure that it is up to date or uninstall it in case you don't need it or else contact the vendor with the information about this crash?

Question owner

By removing my belgian ID card from the reader Firefox started up. I tried first in Safe modus = OK. I quit Firefox and restarted and everything was back normal.

Thanks !

By removing my belgian ID card from the reader Firefox started up. I tried first in Safe modus = OK. I quit Firefox and restarted and everything was back normal. Thanks !