X
Tap here to go to the mobile version of the site.

Support Forum

update message

Posted

We use Citrix XenApp and want to manually update our read only VDisk but do not want to get prompted to update Mozilla every time a browser page is launched once out of sync with the current version of Mozilla. We have modified tools > Options >advanced > never check for updates, but this seems to not work for us. Users are still getting prompted. Is there any way I can suppress this at a lower level? We will updated Mozilla soon after release, but our roll-out schedule is not always in line with your release. We just trying to make a smoother end user experience for everyone.

We use Citrix XenApp and want to manually update our read only VDisk but do not want to get prompted to update Mozilla every time a browser page is launched once out of sync with the current version of Mozilla. We have modified tools > Options >advanced > never check for updates, but this seems to not work for us. Users are still getting prompted. Is there any way I can suppress this at a lower level? We will updated Mozilla soon after release, but our roll-out schedule is not always in line with your release. We just trying to make a smoother end user experience for everyone.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • Citrix Offline Plug-in Mozilla Plug-in (Win32)
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

guigs 1072 solutions 11697 answers

Hi catalyst72, Are the preferences locked on all of the Firefox installations? There is a way to lock the user preferences file to make sure.

Locked Preferences file https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_l...

The About Firefox page has an embedded button for checking for updates. Preventing this may be tricky.

In about:config check the settings for these preferences:

  • app.update.auto
  • app.update.enabled
  • app.update.silent
Hi catalyst72, Are the preferences locked on all of the Firefox installations? There is a way to lock the user preferences file to make sure. Locked Preferences file [https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_locked-preferences-file] The About Firefox page has an embedded button for checking for updates. Preventing this may be tricky. In about:config check the settings for these preferences: * app.update.auto * app.update.enabled * app.update.silent