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New Tab page is completely blank.

Sam
Posted

I had to reset my firefox this morning, because something has installed Snap.do, and now every time I click the new tab button, it is completely blank. There is no "show/hide" Icon, and there are none of the pinned sites. It's just blank and white. I use the new tab page to go to websites I use often, and it's annoying that it is not there. I have tried everything I have found so far on here, and nothing has worked. Does anyone know what to do?

I had to reset my firefox this morning, because something has installed Snap.do, and now every time I click the new tab button, it is completely blank. There is no "show/hide" Icon, and there are none of the pinned sites. It's just blank and white. I use the new tab page to go to websites I use often, and it's annoying that it is not there. I have tried everything I have found so far on here, and nothing has worked. Does anyone know what to do?

Chosen solution

You can check the value of the browser.newtab.url pref on the about:config page to make sure that it is still set to about:newtab.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

Read this answer in context 5

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • VLC media player Web Plugin 2.1.0
  • 5.1.20913.0
  • NPWLPG

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Stylish 1.4.0 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Video Player 1.1 (ext@VideoPlayerV3beta483.net) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA NVS 3100M
  • adapterDescription2:
  • adapterDeviceID: 0x0a6c
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 7-8-2013
  • driverDate2:
  • driverVersion: 9.18.13.1193
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA NVS 3100M Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.URL: http://www.google.com/search?rls=org.mozilla:en-US:official&client=firefox-a&q=
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npmcafeemss: 0
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
12142 solutions 112779 answers

Chosen Solution

You can check the value of the browser.newtab.url pref on the about:config page to make sure that it is still set to about:newtab.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

You can check the value of the browser.newtab.url pref on the <b>about:config</b> page to make sure that it is still set to about:newtab. *http://kb.mozillazine.org/about:config If you do not keep changes after a restart or otherwise have problems with preferences, see: *http://kb.mozillazine.org/Preferences_not_saved

Question owner

Thank you, that worked. I'm not very good at these kinds of things, so thanks!

Thank you, that worked. I'm not very good at these kinds of things, so thanks!
cor-el
  • Top 10 Contributor
  • Moderator
12142 solutions 112779 answers

You're welcome

You're welcome