Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Homepage has been deleted. Will not reload and save. Help needed.

  • 2 replies
  • 1 has this problem
  • 24 views
  • Last reply by cor-el

more options

This is the second time this has happened!!! For whatever reason, Firefox has updated, rebooted itself while off line. When I attempt to log in, my original login homepage (My Yahoo) no longer auto boots in Firefox. I now login with the Firefox start page. When I attempt to change back to and reset my homepage to my original My Yahoo page, it will not set. When I close Firefox and restart, I once again get the Firefox start tab. I also can use a second browser, IE and that browser is working just fine. All of my bookmarks remain in tact on the Firefox home page. The only thing that seems to not be working is the auto load to my original homepage "My Yahoo". While I like the security offered by Firefox and regularly use it as my preferred browser, this is VERY frustrating and I would like to find a way to restore my homepage to My Yahoo.

All Replies (2)

more options

hello, could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js.