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downloads

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  • 4 have this problem
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  • Last reply by cor-el

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When I try to download updates a horizontal blue and white revolving bar appears and the window bears the message. Connecting to update server. No matter how long I leave this running nothing more happens and I never receive any updates. Best Regards Laurence.

When I try to download updates a horizontal blue and white revolving bar appears and the window bears the message. Connecting to update server. No matter how long I leave this running nothing more happens and I never receive any updates. Best Regards Laurence.

All Replies (2)

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.