X
Tap here to go to the mobile version of the site.

Support Forum

Had internet connection problem. Now fixed BUT specificaly www.yahoo.com (previous homepage) does not open properly. When I try to open it, it says "Nointernet"

Posted

I had some internet connection problems. Now they are fixed BUT my previous homepage: www.yahoo.com does not open properly anymore. All other web pages work fine. When I try to open www.yahoo.com a message appears (probably from the internet provider) saying "Nointernet"...

I had some internet connection problems. Now they are fixed BUT my previous homepage: www.yahoo.com does not open properly anymore. All other web pages work fine. When I try to open www.yahoo.com a message appears (probably from the internet provider) saying "Nointernet"...

Chosen solution

Hi nstavrul,

Thank you for your screenshot. When you reset the homepage, did you delete the cached page in the history manager? Please search for this url and delete it, then request then reset the homepage one more time if yahoo.com reloads.

If this does not change the homepage, you can also check that none of the add ons that you have are blocking any preferences from saving. Some instructions on how to do this are in our knowledge base for how to troubleshoot in safe mode. Troubleshoot Firefox issues using Safe Mode

How to fix preferences that won't save is another troubleshooting reference for the home page reference.

Please let us know if this helps.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • McAfee MSS+ NPAPI Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.2
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • DAEMON Tools Toolbar 1.1.8.0191 (DTToolbar@toolbarnet.com) (Inactive)
  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-1-2009
  • driverDate2:
  • driverVersion: 8.662.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://www.in.gr
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • keyword.URL: http://isearch.avg.com/search?cid=%7Bbdd72bfe-b03b-4e16-8dd0-56a271fbb55b%7D&mid=210ebfa0aa3e1040203fe283d8d38226-a935afab6a5f930c317da3c185724ed20f70018e&ds=AVG&v=9.0.0.18.1&lang=us&pr=pa&d=2011-12-02%2014%3A01%3A47&sap=ku&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1389528211
  • places.history.expiration.transient_current_max_pages: 104858
  • places.last_vacuum: 1337334803
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1388832850

Misc

  • User JS: No
  • Accessibility: No
Andrew
  • Moderator
322 solutions 4071 answers

Helpful Reply

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Question owner

Here's the screenshot. If it's all Greek to you it's because it's Greek!! Thanks so much...

Here's the screenshot. If it's all Greek to you it's because it's Greek!! Thanks so much...
guigs 1072 solutions 11697 answers

Chosen Solution

Hi nstavrul,

Thank you for your screenshot. When you reset the homepage, did you delete the cached page in the history manager? Please search for this url and delete it, then request then reset the homepage one more time if yahoo.com reloads.

If this does not change the homepage, you can also check that none of the add ons that you have are blocking any preferences from saving. Some instructions on how to do this are in our knowledge base for how to troubleshoot in safe mode. Troubleshoot Firefox issues using Safe Mode

How to fix preferences that won't save is another troubleshooting reference for the home page reference.

Please let us know if this helps.

Hi nstavrul, Thank you for your screenshot. When you reset the homepage, did you delete the cached page in the history manager? Please search for this url and delete it, then request then reset the homepage one more time if yahoo.com reloads. If this does not change the homepage, you can also check that none of the add ons that you have are blocking any preferences from saving. Some instructions on how to do this are in our knowledge base for how to troubleshoot in safe mode. [[Troubleshoot Firefox issues using Safe Mode]] [[How to fix preferences that won't save]] is another troubleshooting reference for the home page reference. Please let us know if this helps.

Question owner

Thanks guigs2. Deleting the page from the history page worked. I can't believe it was that easy!!

Thanks guigs2. Deleting the page from the history page worked. I can't believe it was that easy!!