Question

Every time I restart, FF loses my Norton toolbar and I have to have them reinstall it

Every time I restart my computer, FF loses my Norton toolbar and I have to contact Norton support, and have them remotely reinstall the toolbar. This time (12/24/13) they had to delete the old FireFox data and reinstall Firefox. This is really a pain. Why does this happen. I am reluctant to restart the computer as I know I will have to go through this routine again. Why does this happen and what can I do to avoid it, (besides switching to a different browser)

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