First, I'm working with a Macbook, Tiger 10.4.11 and Firefox 3.6.27 and cannot update anything.
Well, after disabling add-ons and extensions and clearing out history, I figured out that if I just got more specific with my bookmarked hotlink, it worked in Mac Firefox. I got to the login page. But then my password disappeared when I clicked LOGIN. After more messing around and a re-start, my password sticks but clicking LOGIN does absolutely nothing. Well "waiting for..." flashes by in the status bar, but nothing *really* happens.
Does this make any sense to anybody here? I'll be beyond grateful if I can get any help.
EDIT: I should add that this all started a week or so ago. Before that, there was no trouble logging into any webmail using any web browser including Firefox on either Mac or XP. Now, I can't on this one account but the problem only appears in Mac Firefox.
Modified by JeanneR
Additional System Details
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Shockwave Flash 10.3 r183
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:126.96.36.199) Gecko/20120216 Firefox/3.6.27
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You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + Fbug 5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
Thanks for trying but I had found all of those troubleshooting tips and tried them. In fact, I just ran thru them again just in case.
It looks like this just might be something that will never get solved because this MacBook and its software, including Firefox, are totally deprecated. Can't do anything with them.
I'd better focus my energies on migrating to linux.
But I *do* thank you and will return if anyone else has an idea.