Question

posted by akinga 3 months ago
distorted printing to dot matrix epson LX-300 printer

the problem im having is the same as the one mentioned here:

http://social.technet.microsoft.com/Forums/windows/en-US/ab12901e-4b1e-4a25-bdb6-25c2c4f576e8/ie8-dot-matrix-printing-issues?forum=itproxpsp

the basic problem is that when i print from a computer to an epson LX300 printer using firefox the spacing between letters seems distorted. you can find the image of the problem on the link above.

the only difference is that they are talking about using IE 8 while im using firefox 26. the user Joel-MMCC made the best explanation of the problem except that firefox is not running on trident. but it seems to be exhibiting the same problem at random. i have about 10 computers on my network but only 2 are having this problem. and i could not for the life of me figure out why.

when i tried the work around of changing the print resolution from the default 120x72 to 120x144 it seems to fix the problem except that the printout fonts and letters are now too far spaced. and since our webapp is already optimised to print on the 120x72 resolution and because we have fixed continuous forms that we print to, this work around will not work for me.

i tried installing IE9 on the troubled computer and it seems to work. the only problem is our webapp is optimised for firefox. certain javascripts dont work on IE.

im really at the end of my wits here. any ideas?

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