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DownloadHelper not working with Youtube - solution

Posted

1) press: Ctrl+Shift+Del to go to History cleaning. 2) select timeframe: all 3) mark: Cookies, Browser Cache, Active Logins, Offline Data, Site Settings. (you can also mark Search History but it is not neccessary) 4) press: Clear button.

It solved the problem of downloading 0kb files instead of YouTube videos.

(with Firefox 25.0, DownloadHelper 4.9.21)

1) press: Ctrl+Shift+Del to go to History cleaning. 2) select timeframe: all 3) mark: Cookies, Browser Cache, Active Logins, Offline Data, Site Settings. (you can also mark Search History but it is not neccessary) 4) press: Clear button. It solved the problem of downloading 0kb files instead of YouTube videos. (with Firefox 25.0, DownloadHelper 4.9.21)

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Installed Plug-ins

  • Google Update
  • GEPlugin
  • GanymedeNet.Detector
  • Shockwave Flash 11.7 r700
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
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Helpful Reply

Alternative way:

If you do not want to clear anything from the search history you can also press Shift+Ctrl+P to go to private mode. (DownloadHelper works fine in private mode even when it does not work in normal mode)

Alternative way: If you do not want to clear anything from the search history you can also press Shift+Ctrl+P to go to private mode. (DownloadHelper works fine in private mode even when it does not work in normal mode)
AliceWyman
  • Moderator
240 solutions 2593 answers

Thanks for letting everyone know that you found a couple of solutions for problems with DownloadHelper at YouTube. I take it that you meant the "Video DownloadHelper" Firefox extension available here:

Another good place to post this information would be on the above webpage, by using the "Write a review" button.

I'm going to close this question and mark it "off-topic" since you weren't actually asking for help with Firefox. Thanks again.

Thanks for letting everyone know that you found a couple of solutions for problems with DownloadHelper at YouTube. I take it that you meant the "Video DownloadHelper" Firefox extension available here: *https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Another good place to post this information would be on the above webpage, by using the "Write a review" button. I'm going to close this question and mark it "off-topic" since you weren't actually asking for help with Firefox. Thanks again.

Modified by AliceWyman