Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I guess Chrome will not allow me to sign up for Mozilla newsletters after I downloaded FF, unable to get page to accept my email, etc.

  • 8 replies
  • 4 have this problem
  • 99 views
  • Last reply by cor-el

more options

Been having trouble w/Chrome would play audio only of Vimeo videos, fixed that but now will not display photos on Pinterest, only the links behind them. So I thought I'd try Firefox again, used to use it for several years. Downloaded and then thought I should sign up for your newsletters. But (using Chrome right now) I could not get the page to accept my subscription. Tried several times, refreshed, etc. Not sure why, seems strange.

All Replies (8)

more options

Could you please provide the URL to the newsletter sign up page?

Thanks!

more options

Sorry, it's the page that comes up from the link on the main page where you do the download. https://www.mozilla.org/en-US/newsletter/ Thank you :)

more options

Did you already install Firefox and try out the program?

Since you wrote:

... So I thought I'd try Firefox again, used to use it for several years. Downloaded ...

Modified by cor-el

more options

The newsletter page sign up works. Could you provide the Country, language and HTML or TEXT version to better assist us in reproducing and what happens when you press the blue Sign me up button.

Thanks!

more options

I'm sorry cor-el. I have not yet installed Firefox, life is way too busy just now. 24/7 caregiving is taking its toll :( I will install soon.

I guess with my post here my intent was mainly letting you folks know that apparently there is a bug on that newsletter page when it is viewed in Chrome. I could not find any way to report this issue unless I came here so I gave the whole story when I did. I am pretty sure once I install Firefox, I will be able to use that page to sign up for the newsletters, thinking it must be Chrome. Of course, I could be wrong, we'll see when I get to it. Thank you for your patience

more options

Sure, feer56. USA, English and HTML are what I selected. Please see my response to cor-el just before this reply too. The newsletter sign up page does not work for me in Chrome. The response on that page was simply to show me the same sign up page all over again as if I never had pressed the sign me up button.

I don't really a critical need for help getting these newsletters, I won't die without them but I've had them in the past and it's always good to be informed. I just mainly wanted you guys to know there was a problem on that page. Trying to do my good deed by letting you know.

more options

Hello KatW, The link you have given me works in google chrome. thanks

more options

Did you place a check mark in the Privacy box of that form?

I tried with a Google Chrome version on Linux and it worked for me.
I got a confirmation email:

Please confirm your interest in receiving our newsletter by clicking here: