Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all my saved passwords and the master password. Why and how?

  • No replies
  • 1 has this problem
more options

1. I have a blog that has Zazzle marketing "flash panels." About 4 months ago, I stopped being able to see them, even though others on Zazzle could see them. Yesterday I disabled AdBlock Plus and Adblock Helper so that I could see the flash panels. I could see them. Then I turned the addons back on. I think that the master password was still working, because I had to restart the browser and then Microsoft insisted on my restarting, so there must have been updates to install. They didn't immediately work, as I saw some context ads. I got a message from AdBlock that it wasn't turned on for that page, and I followed directions and got it back on. 2. Another thing that I did yesterday, that I don't generally do, was to clear all the cookies. I have Do Not Track, so I usually don't bother with clearing the cookies. I closed the browser. 3. Yesterday I tried some new addons that I don't recall the names of now. I wound up removing them all, so that I could go back to my previous well-running browser activity. 4. I went through my programs and removed all that I did not recognize, about 6 of them.