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No Video, Only Sound on All websites except Youtube. Please help. I can't seem to Load flash too

  • 3 replies
  • 2 have this problem
  • 25 views
  • Last reply by cor-el

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I can only hear audio when I play embedded videos on ALL websites except Youtube. An example would be www.espn.com/nba.

I also can't seem to load Flash websites. An example would be www.bet365.com

Please assist.

Thanks

I can only hear audio when I play embedded videos on ALL websites except Youtube. An example would be www.espn.com/nba. I also can't seem to load Flash websites. An example would be www.bet365.com Please assist. Thanks

All Replies (3)

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Hello,

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

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Hi iamjayakumars

Thanks for your help, however when i go into the site. I can't even see the logo, as it does not load up.

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Try to disable hardware acceleration in Firefox.


You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.