Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In FF 26, I can't download .exe files.

more options

When I upgraded to FF 26, I found that I can't download .exe files.I had some trouble like this with FF25, so I changed the "scanWhenDone" property to false; it helped with FF25 (my downloads completed), but now I start a download, and I don't even get the "save or open" box, and FF26 shows no sign a download even took place. I also went into Control Panel and reset the security levels to their default values, but that didn't help either.Can you some suggestions for other things I could try? Many thanks,

All Replies (2)

more options

it seems that Firefox is caching the file in the %temp% folder and both comodo defense+ and KAV are trying to access the file at the same time and it causes an error.

Please check this out https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Installing comodo in the basic mode probably solved the problem for you. However, be aware, that it is generally not supported to do so, if you do not have any other HIPS programs running that prevent you from malware and leaks.

more options

I'm using the Microsoft firewall, not Comodo. Also, what is KAV?