Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

How about you add this important warning to your "Sync" service in next update?


How about you add this important warning to your "Sync" service in next update? "Firefox Sync is NOT primarily designed as a BACKUP service!.. PAY ATTENTION" How many users would you like them to misunderstand this service and lose their data before you consider warning them for their sake and yours as well?!!!

Post a Reply

Additional System Details


  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Helpful Reply

hello Sarah.Hopkins, yes you're right - if you have just paired one device to sync you'd currently need these three components in order to access the data in your sync account again in case something goes wrong: the username, the password & the recovery key generated during the original setup of the account (you're prompted to print it/save it/write it down while setting it up). in case you have all those three pieces of information available, you can go to firefox > options > sync > set-up sync > i have an account > i don't have the device with me in order to link firefox to your account.

in case it's of any consolation to you, the sync service is currently in the process of being overhauled to become more user-friendly anyway: https://wiki.mozilla.org/User_Services/Sync

Was this helpful to you? 17
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.