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How about you add this important warning to your "Sync" service in next update?

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  • 8 have this problem
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  • Last reply by philipp

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How about you add this important warning to your "Sync" service in next update? "Firefox Sync is NOT primarily designed as a BACKUP service!.. PAY ATTENTION" How many users would you like them to misunderstand this service and lose their data before you consider warning them for their sake and yours as well?!!!

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hello Sarah.Hopkins, yes you're right - if you have just paired one device to sync you'd currently need these three components in order to access the data in your sync account again in case something goes wrong: the username, the password & the recovery key generated during the original setup of the account (you're prompted to print it/save it/write it down while setting it up). in case you have all those three pieces of information available, you can go to firefox > options > sync > set-up sync > i have an account > i don't have the device with me in order to link firefox to your account.

in case it's of any consolation to you, the sync service is currently in the process of being overhauled to become more user-friendly anyway: https://wiki.mozilla.org/User_Services/Sync