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Pages wont load, links become inactive

  • 5 replies
  • 13 have this problem
  • Last reply by guigs

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Hello, I have had this issue for a while and I have finally decided to ask for some help, usually I can find answers to my problems but am a bit stumped on this one. My issue is this: I do a search, right click link and open in new tab - works 80% of the time. ok other 20% page wont open just stuck. Whats interesting though is I have found if I refresh the google search page I can then open the link fine, - the first open page is still sitting there spinning around, sometimes when the link opens this will kick the first try into finding the site. Now it has been getting worse. Now links on web pages becoming inactive as in i click on the link and nothing happens, right click and it does not have open in new tab ect. Its as though the page has lost all of it connections to the internet. sometimes when i refresh the page after a link not working it will open the linked page? bizarre. I have done a lot of research on this and have done things like clear the cache, uninstalled and reinstalled firefox, changed to new profile, and a myriad of other things mainly in regards to pages wont load. does this happen in other browsers, I barely use other browsers so haven't noticed that it does. I use ghostery and ad block plus, ad block pop up, ad block is set to exclude google. does this happen on other computers with firefox on my wireless network? not as much sometimes pages wont load but can put that down to internet or wireless issues. I cant rule out it being a browser issue because when pages wont load from google links i can open bookmarks and the pages load as well as links from them out to the internet, and the page open via google still sits on spinning, try the link again and again and still wont load. Could it just be a bad link? it happens far too often for the internet to have that many bad links. other clues, Ad block plus and ghostery have used this and updated for a long time with out these issues. Issues only started with the last couple of firefox updates. something of interest is that this issue started around the time we upgraded to adsl 2+ from adsl and got a new modem, but the internet is still connected and I can still surf from the bookmarks so that could be just a coincidence so I still cant rule out a browser issue. oh does the page time out - eventually yes but takes a long time, I do see it saying waiting for or other such things but tried all of those fixes and nothing helps. I hope I have been able to get my issue across. Any help would be greatly appreciated Soleous75

All Replies (5)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Hello iamjayakumars, Thank you for the reply Yes I have reset firefox, and no it didn't work, I have also uninstalled fire fox and re installed a clean version, I have also run it in safe mode, no luck. Thank you Soleous75

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps in case your security software is causing problems.

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thank you cor-el, Will give this a try, I do have zonealarm firewall, I did do the delete the entries in firewall all add firefox and container back in too no avail. What I have done is disable adblock plus on all websites, this has improved the problem, but it does still happen. Thanks Soleous75

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Hi Soleous75, You said that you observed that is loading for a long time, is this consistent with the 20% of pages that are not loading with the right click, open in new tab?

I attached a picture of the preferences I have for tab loading, are these consistent with your set up? (see below)

Do you have a large number of tabs open? The other suggestion is to open up about:memory and troubleshoot by minimizing unused memory.

If it is just pages with the font issue, this could be because the website has a font preloader example: