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How to stop contacting sync server?

Posted

corporate user. I was syncing bookmarks. No longer permitted to do this due to security crackdown. I have removed sync account, but firefox still attempts to contact the mozilla sync servers periodically.

How can I stop these contact attempts?


Thanks

Steve.

corporate user. I was syncing bookmarks. No longer permitted to do this due to security crackdown. I have removed sync account, but firefox still attempts to contact the mozilla sync servers periodically. How can I stop these contact attempts? Thanks Steve.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • Next Generation Java Plug-in 1.6.0 for Mozilla browsers
  • 7005.2013.0213.0112
  • IE Tab 2 Plug-in for Mozilla/Firefox
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Endpoint Analysis Plugin
  • This plugin allows the user to quickly add people from the BluePages website to their Lotus Notes address book.

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

Extensions

  • catnose 0.8.4 (catnose@ibm.com)
  • F5 Networks Host Plugin 7005.2013.0213.0112 ({DBBB3167-6E81-400f-BBFD-BD8921726F52})
  • FoxClocks 3.1.25 ({d37dc5d0-431d-44e5-8c91-49419370caa1})
  • IBM Add To Notes Address Book BluePages Plugin 1.1.2 (bpaddtonab@firefox-extensions.ibm.com)
  • IBM CCK 2.1.12 (IBM-cck@firefox-extensions.ibm.com)
  • IBM Really Simple Sign On 2.1.99 (rsso@himmeric.ibm.com)
  • IE Tab 2 (FF 3.6+) - IBM Edition 4.12.22.2ibm3 (ietab@ip.cn)
  • Quick Locale Switcher 1.7.8.5 ({25A1388B-6B18-46c3-BEBA-A81915D0DE8F})
  • SQLite Manager 0.7.7 (SQLiteManager@mrinalkant.blogspot.com)
  • TiddlyFox extension for Firefox 1.0alpha3 (tiddlyfox@tiddlywiki.org)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Red Hat QXL GPU
  • adapterDescription2:
  • adapterDeviceID: 0x0100
  • adapterDeviceID2:
  • adapterDrivers: qxldd
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1b36
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedGfxCard']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7601.18245
  • driverDate: 10-5-2011
  • driverDate2:
  • driverVersion: 6.1.0.10012
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • webglRendererMessage: [u'blockedGfxCard']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.startup.homepage_override.buildID: 20130910201120
  • browser.startup.homepage_override.mstone: 24.0
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • extensions.lastAppVersion: 24.0
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Arial
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386207658
  • places.history.expiration.transient_current_max_pages: 53677
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1385359010

Misc

  • User JS: No
  • Accessibility: No
gnittala 25 solutions 307 answers

I am not 100% sure why this could be happening if you have disabled the sync on the browser settings. Can you please try with setting the services.sync.serverURL to an empty value instead of 'https://auth.services.mozilla.com/'. That might help.

I also saw this old SUMO thread to disable Sync completely, but am not sure if that configuration option is still available or not.

Others in the forum would probably know more.

Hope this helps.

I am not 100% sure why this could be happening if you have disabled the sync on the browser settings. Can you please try with setting the ''services.sync.serverURL'' to an empty value instead of 'https://auth.services.mozilla.com/'. That might help. I also saw this old SUMO thread [https://support.mozilla.org/en-US/questions/751849 to disable Sync completely], but am not sure if that configuration option is still available or not. Others in the forum would probably know more. Hope this helps.
cor-el
  • Top 10 Contributor
  • Moderator
17407 solutions 157253 answers
Did you disconnect (unlink) your Sync account? * Tools > Options > Sync > Unlink This Device *https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account *https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information

Question owner

Thanks for your help.

The FF4 preference does not exist any longer, and scanning through all preference names with "auto" in them I see nothing relevant. Now attempting the URL change.

Thanks for your help. The FF4 preference does not exist any longer, and scanning through all preference names with "auto" in them I see nothing relevant. Now attempting the URL change.

Question owner

Nope still trying to contact https://63.245.215.95:443 which is fhr-data-zlb.vips.scl3.mozilla.com

any more clues?

Nope still trying to contact https://63.245.215.95:443 which is fhr-data-zlb.vips.scl3.mozilla.com any more clues?
cor-el
  • Top 10 Contributor
  • Moderator
17407 solutions 157253 answers

Helpful Reply

That looks like data for Firefox Health Report.

So try to set other string prefs with an URL to Mozilla servers to an empty value.

That looks like data for Firefox Health Report. *http://blog.mozilla.org/metrics/fhr-fa0q/ So try to set other string prefs with an URL to Mozilla servers to an empty value. *datareporting.healthreport.about.reportUrl: https://fhr.cdn.mozilla.net/%LOCALE%/

Question owner

I think so. If I go there again now it is as if I never had set sync up, asking to either create an account or supply details of an existing one

I think so. If I go there again now it is as if I never had set sync up, asking to either create an account or supply details of an existing one