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how do I remove bettersurf extension?

Posted

Ads by BetterSurf keep popping up It even embeds itself in articles etc. I find it is listed as an extension of Firefox How di I remove it?

Ads by BetterSurf keep popping up It even embeds itself in articles etc. I find it is listed as an extension of Firefox How di I remove it?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

You should be able to disable an unwanted extension on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then look for the disable button. There may also be a remove button, it depends on how it was installed. If there's no remove button, check the Windows Control Panel.

You should be able to disable an unwanted extension on the Add-ons page. Either: * Ctrl+Shift+a * orange Firefox button (or Tools menu) > Add-ons In the left column, click Extensions. Then look for the disable button. There may also be a remove button, it depends on how it was installed. If there's no remove button, check the Windows Control Panel.
jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

Better Surf seems to arrive on a computer with other software. You should take a hard look here:

Windows Control Panel > Add/Remove Programs

Click the install date column heading so you can see what was installed together. Some of these are obviously not what you wanted, but the problem is, some free software is hardwired to keep putting the junk back on your computer. So consider removing EVERYTHING that was bundled together.

This support article recommends malware cleaners to further scrub your system: Troubleshoot Firefox issues caused by malware.

Hopefully with these actions you will get rid of it in one try rather than having to fight it for days and days.

Better Surf seems to arrive on a computer with other software. You should take a hard look here: Windows Control Panel > Add/Remove Programs Click the install date column heading so you can see what was installed together. Some of these are obviously not what you wanted, but the problem is, some free software is hardwired to keep putting the junk back on your computer. So consider removing EVERYTHING that was bundled together. This support article recommends malware cleaners to further scrub your system: [[Troubleshoot Firefox issues caused by malware]]. Hopefully with these actions you will get rid of it in one try rather than having to fight it for days and days.
James
  • Moderator
1596 solutions 11249 answers

Note that the recent version of BetterSurf malware has just been added to blocklist. https://addons.mozilla.org/en-US/firefox/blocked/

Note that the recent version of BetterSurf malware has just been added to blocklist. https://addons.mozilla.org/en-US/firefox/blocked/