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Error while downloading updates on ZTE Open

Posted

Hello, sorry guys for asking lot of questions. I have purchased ZTE Open from ebay store(UK) and i wanted to update my phone to FF OS(1.1) but when i click on Check Now button after sometime it says "Error While Downloading Updates"

Any Solution?

Hello, sorry guys for asking lot of questions. I have purchased ZTE Open from ebay store(UK) and i wanted to update my phone to FF OS(1.1) but when i click on Check Now button after sometime it says "Error While Downloading Updates" Any Solution?

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

iamjayakumars 475 solutions 5852 answers

Check your internet connection.

Hello,

After reading the information provided about your issue I suggest a soft reset of the phone.

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Check if the issue you were having is still present.

Please report back to us if this solved your problem!

Thank you

Check your internet connection. Hello, After reading the information provided about your issue I suggest a soft reset of the phone. #Take the back cover of the phone off. #Take the battery out. #Take the SIM card and microSD card out (if applicable). #Wait 10 seconds. #Put the SIM card and microSD card back in (if applicable). #Put the battery back in. #Put the back cover back on. #Turn the device on. #Check if the issue you were having is still present. Please report back to us if this solved your problem! Thank you
FredMcD
  • Top 10 Contributor
1009 solutions 14799 answers

Helpful Reply

Just remember one thing; The only dumb question is the one you do not ask. If you need to ask one question, or 100, go ahead and ask.

Just remember one thing; The only dumb question is the one you do not ask. If you need to ask one question, or 100, go ahead and ask.
fleamour 6 solutions 71 answers

Helpful Reply

OTA 1.1 is still delayed to be pushed, hopefully soon. What you are seeing is a bug that ZTE are aware off & should be fixed with next round of updates. Ignore for now. It's not 1.1, or any update for that matter, just a false alarm.

OTA 1.1 is still delayed to be pushed, hopefully soon. What you are seeing is a bug that ZTE are aware off & should be fixed with next round of updates. Ignore for now. It's not 1.1, or any update for that matter, just a false alarm.

Modified by fleamour