tab opens saying I need to update. Check on site I have latest version!
version 25.0.1 Windows 8.1
All Replies (2)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back soon.
Please also check the Firefox program directory and your profile/Firefox application data for a user.js
file.
If one is found, please try deleting it.
WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. Creating a backup of any deleted files is highly recommended!