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I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should lo

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I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should look and B is what happens after I have I opened several tabs. I can get it back to normal if I click on VIEW than click on customize. When the customize window appears FireFox returns to its normal state. I than click on the done box and go back to what I have been doing. I tried resetting FireFox back to default settings, but that did not correct the problem. This began happening about a month ago. Is there a way I can fix this problem? Thanks for your help. [email address removed for privacy and security] A

I am having a problem with the FireFox browser. I have attached two files that best describe the problem. I have labeled them A & B. A is the way it should look and B is what happens after I have I opened several tabs. I can get it back to normal if I click on VIEW than click on customize. When the customize window appears FireFox returns to its normal state. I than click on the done box and go back to what I have been doing. I tried resetting FireFox back to default settings, but that did not correct the problem. This began happening about a month ago. Is there a way I can fix this problem? Thanks for your help. [email address removed for privacy and security] A

Modified by Andrew

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.9 r900
  • iTunes Detector Plug-in
  • VLC media player Web Plugin 2.1.0
  • 5.1.20913.0
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Motive Plugin for Mozilla Browsers
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Zeon PDF Plugin For Mozilla

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Question owner

Attached are the two attachments missing from original post. robertdfink

Attached are the two attachments missing from original post. robertdfink

Modified by rcdf

jscher2000
  • Top 10 Contributor
8693 solutions 71056 answers

I agree with cor-el's recommendation here: https://support.mozilla.org/en-US/questions/977538#answer-501609

Probably better to continue in that thread.

I agree with cor-el's recommendation here: https://support.mozilla.org/en-US/questions/977538#answer-501609 Probably better to continue in that thread.
the-edmeister
  • Top 25 Contributor
  • Moderator
5398 solutions 40146 answers
''locking as a duplicate of - https://support.mozilla.org/en-US/questions/977538