Recent answers to I cannot get FF Sync to confirm or continue when i click next, how do i do that?https://support.mozilla.org/en-US/questions/9773802014-03-21T09:54:40-07:00I have the same problem and also signed in with my Mozilla account done earlier,but when I click Sy2014-03-21T09:54:40-07:00KongKenhttps://support.mozilla.org/en-US/questions/977380#answer-546793<p>I have the same problem and also signed in with my Mozilla account done earlier,but when I click Sync Options,it is filled in with my user and PC name and check marks for what is is to be synced. So what has to be done
now??
</p>cor-el, i just tried to set up an account again and the buttons are not responding. i still cannot s2013-11-13T12:29:27-08:00mtnthaihttps://support.mozilla.org/en-US/questions/977380#answer-501324<p>cor-el, i just tried to set up an account again and the buttons are not responding. i still cannot set desired sync functions or get a confirmation.
</p>cor-el thanks for the reply.
no i cannot, i beleive that becuase i do not get the confirm message th2013-11-13T12:26:44-08:00mtnthaihttps://support.mozilla.org/en-US/questions/977380#answer-501323<p>cor-el thanks for the reply.
</p><p>no i cannot, i beleive that becuase i do not get the confirm message that i have not been allowed to set it up. the message i get is: <em>Unable to locate your account. Please check your username. </em>
</p>Can you access that account here?
https://services.mozilla.com/ Firefox Sync » Home
https://accou2013-11-13T11:31:03-08:00cor-elhttps://support.mozilla.org/en-US/questions/977380#answer-501315<p>Can you access that account here?
</p>
<ul><li> <a href="https://services.mozilla.com/" rel="nofollow">https://services.mozilla.com/</a> Firefox Sync » Home
</li><li> <a href="https://account.services.mozilla.com/" rel="nofollow">https://account.services.mozilla.com/</a>
</li></ul>Sorry, I had a copy and paste error in my OP and it made my question unintelligible, here it is agai2013-11-12T16:29:48-08:00mtnthaihttps://support.mozilla.org/en-US/questions/977380#answer-500970<p>Sorry, I had a copy and paste error in my OP and it made my question unintelligible, here it is again, I hope this helps:
</p><p>A few years ago I set up FF sync for my desktop and laptop but I never used it. I just got an android phone and I now wish to sync.
</p><p>So I went to do this and I tried to use the <em>I already have an account</em> option but no luck, it does nothing.
</p><p>But the set-up a new acct option worked.
</p><p>So I think I no longer have an account and I attempt to set up one with the old/sam addy, it says <em>acct name already taken</em>.
</p><p>But I am unable to get the device or the pc to allow any syncing.
</p><p>So I deleted the acct and I assume that worked because when I go to set up the new one it allows me to use that same addy.
</p><p>But when I did try to set up a new account the select what you want to sync function does nothing, and after filling in capcha etc I click next and the pop-up closes.
</p><p>No confirmation and nothing else
</p><p>Please help me to figure this out, I am getting sooooooooo frustrated.
</p>