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Why do vids freeze while sound continues

Posted

Reset firefox opens in safe mood. updated flash player. Still freezes

Reset firefox opens in safe mood. updated flash player. Still freezes

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Google Update
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealDownloader Plugin
  • Picasa plugin
  • Shockwave Flash 11.6 r602
  • Besttoolbars NPAPI utils
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Wesley Branton
  • Top 10 Contributor
696 solutions 5510 answers

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site]. Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately. To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
cor-el
  • Top 10 Contributor
  • Moderator
17697 solutions 160138 answers

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 11.9 r900
  • Shockwave Flash 11.6 r602

You can find the installation path of all plugins on the about:plugins page and check the Flash player installation folder for multiple Flash player plugins.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
Note that your System Details List shows multiple Flash plugins. * Shockwave Flash 11.9 r900 * Shockwave Flash 11.6 r602 You can find the installation path of all plugins on the <b>about:plugins</b> page and check the Flash player installation folder for multiple Flash player plugins. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\ *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
Andrew
  • Moderator
324 solutions 4090 answers

Locking this thread; continue here: https://support.mozilla.org/questions/977316

Locking this thread; continue here: https://support.mozilla.org/questions/977316