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The size of the apps in my ZTE One smartphone, is bigger than the screen size.

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by Andrew

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The top left part of my calender app, the button where one can select more options, is cut in half. When i click this button, the side option will load, and then i can see that the button is actually bigger in size.


PS: I am new to firefoxOS, so do not know how to take the screenshot of the app. If any one could suggest good apps to take screen shot then i will provide the picture of the issue.

All Replies (4)

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Hello,

Thank you for contacting Mozilla Support! After reviewing the information that you provided, we think that the best way to fix this issue would be to reset your device.

Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.

To reset the device, follow these instructions:

  1. Open the Settings application.
  2. Tap on the Device Information button.
  3. Tap on the More Information button.
  4. Tap on the Reset phone button.
  5. Tap OK to continue or Cancel to cancel.

We hope that this fixed the issue you were having. Please report back to us if this helped!

Thank you!

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coderhs: Thank for contacting us today! We are glad to inform you that we are aware of this and a bug is on file. Doing the suggestion from iamjayakumars will not resolve the issue.

Thanks!

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@feer56

Glad to hear, waiting for the fix to be released. Can you tell me, how i can update my phone once the fix is released.

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Hello,

You can check for updates with the following instructions.

Note:Updates will only download over Wi-fi to prevent data usage charges.

  1. Open the Settings application by tapping the Settings App (small) icon.
  2. Tap the Device Information button.
  3. Tap the Check now button.
  4. A notification will appear in the notication bar if an update is available.
  5. Swipe down the notification bar to get the utility tray and install the updates.

Thank you!