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firefox denied HP from upgrading my old laptop

Posted

after downloading firefox upgrades i went to HP to upgrade as my laptop had not been online for a few years and the response , after i clicked automatically upgrade hp, was firefox blocked any action. so how do i upgrade hp or do you do that too? I did not see that on HP site. It had been offline as Staples employee deleted things when he was to add my printer driver and i needed to have hp troubleshoot to see if all was now ok? my laptop is on the phone line as my desktop too. does firefox also upgrade what hp would automattically? Thank you xxx@xxxxx.xxx

after downloading firefox upgrades i went to HP to upgrade as my laptop had not been online for a few years and the response , after i clicked automatically upgrade hp, was firefox blocked any action. so how do i upgrade hp or do you do that too? I did not see that on HP site. It had been offline as Staples employee deleted things when he was to add my printer driver and i needed to have hp troubleshoot to see if all was now ok? my laptop is on the phone line as my desktop too. does firefox also upgrade what hp would automattically? Thank you xxx@xxxxx.xxx

Modified by James

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r32
  • iTunes Detector Plug-in
  • 3.0.40818.0
  • Bing Bar
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Java Plug-in 1.6.0_02 for Netscape Navigator (DLL Helper)
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

More Information

iamjayakumars 489 solutions 5951 answers

Helpful Reply

Update your firefox with latest version of firefox 25 and give a try

Update your firefox with latest version of firefox 25 and give a try
Tyler Downer
  • Top 25 Contributor
  • Moderator
1529 solutions 10658 answers

Helpful Reply

You can update easily by going to www.getfirefox.com and downloading Firefox 25 from there. you may have to run some windows updates before you can do so, http://windows.microsoft.com/en-us/wi.../install-windows-updates

You can update easily by going to www.getfirefox.com and downloading Firefox 25 from there. you may have to run some windows updates before you can do so, [http://windows.microsoft.com/en-us/windows-vista/install-windows-updates]