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I've migrated FF settings to a new PC and no external link opens now

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Couple days ago I've received my new PC and migrated all important data from the old one using a special W8 tool. I've also installed Thunderbird and FF anew, and migrated their setting using tools recommended here (FF Sync + MozBackup). And suddenly I've lost a possibility to open any external link in FF now no matter the source (Thunderbird or any other piece of software). Now I have to copy and paste URLs manually. It's not the best solution. Old PC OS: Vista Business, new PC OS: W8.1. Thanks in advance.

Couple days ago I've received my new PC and migrated all important data from the old one using a special W8 tool. I've also installed Thunderbird and FF anew, and migrated their setting using tools recommended here (FF Sync + MozBackup). And suddenly I've lost a possibility to open any external link in FF now no matter the source (Thunderbird or any other piece of software). Now I have to copy and paste URLs manually. It's not the best solution. Old PC OS: Vista Business, new PC OS: W8.1. Thanks in advance.

Chosen solution

Hi folks, I got tired of manually entering URLs, and decided to go back few steps. So I've uninstalled about a half of installed programs (including FF and Thunderbird), and reinstalled them anew. And now everything is working as expected. It's some sort of magic to me. Anyway thank you all for your advices, even copy-pasted.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • FireFox PDF Architect Previewer

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/pl/

Extensions

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  • Ghostery 5.0.5 (firefox@ghostery.com)
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  • Norton Vulnerability Protection 12.0.3.2 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • PDF Architect Converter For Firefox 1.0 (FFPDFArchitectConverter@pdfarchitect.com)
  • Show my Password 2.0 ({cd617372-6743-4ee4-bac4-fbf60f35719e})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131030 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • AniWeather 0.8.38 ({4176DFF4-4698-11DE-BEEB-45DA55D89593}) (Inactive)
  • FireFTP 2.0.16 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f}) (Inactive)
  • Iplex to ALLPlayer 0.7.0 (IplextoALL@ALLPlayer.org) (Inactive)
  • RequestPolicy 0.5.28 (requestpolicy@requestpolicy.com) (Inactive)
  • RequestPolicy Sync 0.1.5 ({02c6f6b9-d610-4e7e-9441-243c96c8dfab}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 660 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1183
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
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  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 9-12-2013
  • driverDate2:
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  • driverVersion2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.onet.pl/
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.0
  • font.internaluseonly.changed: True
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.cookieBehavior: 3
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1383349380
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1382801277

Misc

  • User JS: No
  • Accessibility: No
kobe 441 solutions 5048 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.(keeps bookmarks, history, passwords etc.)

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br> '''Note''': ''This will cause you to lose any Extensions and some Preferences.(keeps bookmarks, history, passwords etc.)'' *Open websites will not be saved in Firefox versions lower than 25. To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157344 answers
Make sure that Firefox is set correctly as the default browser. *https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser *https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work You can also check for problems with DDE. *http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox
kobe 441 solutions 5048 answers

You may also wish to try Try Firefox Safe Mode before a reset to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

You may also wish to try '''Try Firefox Safe Mode''' before a reset to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox. * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox) * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. [[Image:FirefoxSafeMode|width=520]] ''Once you get the pop-up, just select "'Start in Safe Mode"'' [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' Thank you.

Question owner

I've already done so, and only outcome was that I had to resync everything again.

I've already done so, and only outcome was that I had to resync everything again.

Question owner

Stop sending me copies of articles I've already found in KB. Invent some solution by yourself.

Stop sending me copies of articles I've already found in KB. Invent some solution by yourself.

Question owner

1. FF _IS_ my default browser (I thought it's obvious). 2. No matter if FF is running or not, no external links can be opened.

1. FF _IS_ my default browser (I thought it's obvious). 2. No matter if FF is running or not, no external links can be opened.
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157344 answers

Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).

Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).

Question owner

No, that's not the case unfortunately.

No, that's not the case unfortunately.

Chosen Solution

Hi folks, I got tired of manually entering URLs, and decided to go back few steps. So I've uninstalled about a half of installed programs (including FF and Thunderbird), and reinstalled them anew. And now everything is working as expected. It's some sort of magic to me. Anyway thank you all for your advices, even copy-pasted.

Hi folks, I got tired of manually entering URLs, and decided to go back few steps. So I've uninstalled about a half of installed programs (including FF and Thunderbird), and reinstalled them anew. And now everything is working as expected. It's some sort of magic to me. Anyway thank you all for your advices, even copy-pasted.