Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error message page comes up intermittently about a java script application has an ok button to click to get rid of it

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by kobe

more options

aObj is undefined -- chooseValue@resource://gre/modules/XPIProvider.jsm:6078 AddonWrapper_singleLocaleGetter@resource://gre/modules/XPIProvider.jsm:6214 Log.prototype.dumpDebugInfo@resource://yoono/yoonoLog.js:95 Log.prototype.init@resource://yoono/yoonoLog.js:49 yoonoObserver.continueInit@chrome://yoono/content/yoonoOverlay.js:176 yoonoObserver.init/<@chrome://yoono/content/yoonoOverlay.js:88 @resource://yoono/yoonoService.js:906 safeCall@resource://gre/modules/AddonManager.jsm:83 getAddonsByTypes_noMoreObjects@resource://gre/modules/AddonManager.jsm:1811 AOC_callNext@resource://gre/modules/AddonManager.jsm:178 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 @resource://gre/modules/SocialService.jsm:1051 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 PL_getAddonsByTypes@resource://gre/modules/PluginProvider.jsm:149 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 LightweightThemeManager_getAddonsByTypes@resource://gre/modules/LightweightThemeManager.jsm:390 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 getAddonsByTypes_getVisibleAddons@resource://gre/modules/XPIProvider.jsm:3432 AsyncAddonListCallback_handleCompletion@resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:173

aObj is undefined -- chooseValue@resource://gre/modules/XPIProvider.jsm:6078 AddonWrapper_singleLocaleGetter@resource://gre/modules/XPIProvider.jsm:6214 Log.prototype.dumpDebugInfo@resource://yoono/yoonoLog.js:95 Log.prototype.init@resource://yoono/yoonoLog.js:49 yoonoObserver.continueInit@chrome://yoono/content/yoonoOverlay.js:176 yoonoObserver.init/<@chrome://yoono/content/yoonoOverlay.js:88 @resource://yoono/yoonoService.js:906 safeCall@resource://gre/modules/AddonManager.jsm:83 getAddonsByTypes_noMoreObjects@resource://gre/modules/AddonManager.jsm:1811 AOC_callNext@resource://gre/modules/AddonManager.jsm:178 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 @resource://gre/modules/SocialService.jsm:1051 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 PL_getAddonsByTypes@resource://gre/modules/PluginProvider.jsm:149 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 LightweightThemeManager_getAddonsByTypes@resource://gre/modules/LightweightThemeManager.jsm:390 callProvider@resource://gre/modules/AddonManager.jsm:109 getAddonsByTypes_nextObject@resource://gre/modules/AddonManager.jsm:1804 AOC_callNext@resource://gre/modules/AddonManager.jsm:184 getAddonsByTypes_concatAddons@resource://gre/modules/AddonManager.jsm:1806 getAddonsByTypes_getVisibleAddons@resource://gre/modules/XPIProvider.jsm:3432 AsyncAddonListCallback_handleCompletion@resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:173

All Replies (1)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.