Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Addons will not stay installed

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by Ed

more options

So I recently updated from Mozilla 14 to Mozilla 25, imported stuff from other Web Browser. SO I saw Adblocker and lightbeam..... Installed, both worked. So I close down Mozilla, come back a few hours later and I see my addons are not installed........... I try re-installing them then shutting down Mozilla..... it WILL NOT STAY INSTALLED!!

So I recently updated from Mozilla 14 to Mozilla 25, imported stuff from other Web Browser. SO I saw Adblocker and lightbeam..... Installed, both worked. So I close down Mozilla, come back a few hours later and I see my addons are not installed........... I try re-installing them then shutting down Mozilla..... it WILL NOT STAY INSTALLED!!

All Replies (1)

more options

Hello,

Please see the support article here:

How to fix preferences that won't save

The easiest fix will probably be to do a Firefox Reset as the article suggests.

I hope this helps. Let me know if not.